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Participant
May 6, 2021
Question

Photos don't open in Photoshop (from Lightroom)

  • May 6, 2021
  • 2 replies
  • 671 views

I updated PS, LR and Camera Raw. Now my photos won't open in PS when I do Cmd+E from LR, all I get is a grey screen with the bottom corner of my photo only visible at the top of the page. I have installed a previous version of camera raw as suggested in one of the blogs but no luck. This is very frustrating I need to work on photos for my clients and can't do anything about this. Need help ASAP please!! 

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2 replies

Participating Frequently
July 8, 2021

Ihame similar problem

Kevin Stohlmeyer
Community Expert
Community Expert
July 8, 2021

What Specific versions of Photoshop and Lightroom are you using?

 

Kevin Stohlmeyer
Community Expert
Community Expert
May 11, 2021

Try rolling back your Camera Raw plugin to the 12x version.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html