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photoshop 2019 - can't save psd file on the server

Community Beginner ,
Feb 08, 2019 Feb 08, 2019

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It happens to everyone in my company when we update our MAC to Mojave and Photoshop 2019. It won't allow you to save psd and creates below's bugs when saving PSD on the server. Does anyone know the solutions to solve this?

no permission to access

error message.jpg

creating additional files

addiornal files in photoshop.jpg

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Adobe
Community Expert ,
Feb 08, 2019 Feb 08, 2019

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There are a ton of permission issues with Mojave, I'm guessing it's the culprit. Can you save locally and then upload to the server?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Community Beginner ,
Feb 08, 2019 Feb 08, 2019

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Yes, I can download the file and save locally then overwrite the file on the server. It is just not efficient to work, since most of companies work on files directly on the server. Other users on the forum have the same issue as well (Re: "Could not save (xyz_filename) because write access was not granted." ), Not sure if this is an Adobe or Mojave issue.

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LEGEND ,
Feb 08, 2019 Feb 08, 2019

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Adobe for the most part doesn't support working directly off a server. A lot of things can go wrong. Is this a Windows server? If so, Windows Server 2016 or (better) Acronis Files Connect works a lot better with Mac clients than older versions.

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Community Expert ,
Feb 08, 2019 Feb 08, 2019

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Hopefully someone from tech support will jump in help. I know personally I had to switch cloud back up companies because of constant issues with Mojave and that is just the tip of the iceberg of problems I've had with it .

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Explorer ,
Feb 08, 2019 Feb 08, 2019

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Adobe does not support working over a network. It's very annoying to say the least.

Troubleshoot issues with networks, removable media in Photoshop

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Community Beginner ,
Oct 25, 2019 Oct 25, 2019

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I've never had issues with the other programs– Indesign or Illustrator– I can save files just fine through them on our company's server, just not PS files... this is so annoying!

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