Photoshop 2019 Save for Web Error Mac OS Mojave

[dphiii]

Hello everyone,

I have an issue saving jpgs for web with my newly updated Photoshop 2019. I also recently updated my OS to Mojave.

When I try to save, there's a message saying:

"Adobe save for web error. Could not complete this operation. An unknown operating system error has occured."

I've uninstalled and reinstalled my Photoshop but it still didn't work. I tried older version of Photoshop it also didn't work. I've been trying out different settings as well as Googling it but I couldn't find the answer. If anyone happens to run into the same problem and know the answer that'd be super helpful. Thank you!

[vincas51774508]

Hey guys - I just noticed Creative Cloud came out with a Photoshop update this afternoon (PST). I downloaded it and the issue is solved for me.

[meagant44512284]

Ugh I have tried all the pieces above and I am still not able to get mine to export .gifs.... Any other things I should try? 

[NildeR]

Mac OR Big Sur

Thank you, this sort-of worked for me, in the list all applications were unchecked but I added photoshop and unchecked it and saved.

This particular error went away but now I have another, following the save: "some names of the files being saved contain non-latin characters".

Just to be sure, I named the file "John" but still the error.

😡

[NildeR]

Sorry, I meant to reply to Silk-m, and my OS is Big sur - photoshop 2021

[paolop69344648]

Hi, I tried differents procedures that I read right here but I didn't figure it out.

Someone have updates about this or have found a definitive solution?

[dtrim]

Even Stephen's reply when he said the below? Does that no help either?

"Upon updating Photoshop, I didn't realize that it would add an entirely new photoshop app to my computer (& different icon) instead of just "refurbishing" the 2019 app. So the solution that worked for me was to open up the 2020 version from the adobe creative cloud and boom, I can now export / save for web as normal!"

[paolop69344648]

Yes I saw this Dtrim, thanks. But for me doesn't work, I don't know why.

Still to popping up error when I try to export with "save for web".

I am really frustrated. I am thinking to downgrade Catalina 10.15.2 to native Os of my Mac.

[jriglings]

Hey have you made sure you have Full Disk Access enabled for PS 2020 under Security in System Preferances? 

[grahameanderson]

Hi, I've had the same problem with the save for web feature on bith Photoshop cloud and an old Elements version I keep. I'm sure it's either an Adobe update or an OS update.   
I did get round it by just using Save As and selecting jpeg medium - not as small a file as i want but it gets me by until Apple or Adobe get their act together.  

[italosan]

Hi, what version of Photoshop are you using? And which operating system?

[Lumigraphics]

Export has a lot of problems and missing features. I use SFW in production product photography) because Export is useless for me. Maybe when Adobe adds feature parity then I can consider it.

[koend69076501]

This worked for me: turning on "Timeline" under "Window" and thereafter Save for Web.

[kosovicic1215751]

Hey, guys! Another work around would be to press preview in the save for web(legacy) pop up and save the image from the browser. Hope it helps! 

[cj_fay]

Yes!  Thank you! This workaround did work!

[emilym28447727]

Thank you! That worked. I had to click on the 2020 version in my applications. I was still using the 2019 version thinking that one was updating each time. 

[rogerm45316421]

Thank you! This was frustrating for a quick minute. Problem solved. Appreciated much!

[vinimartinez]

This worked for me! thanks

[emerydesignonline]

I'm also having this problem. 

[joec1781882]

Had the same problem after updating my macbook to macOS Catalina. I downloaded Photoshop 2020, which strangely is not an update to my current Photoshop but a completely new application, Save for Web finally works. Hope this helps!

[socialdarlingstudio]

Hey I just got this error today and *needed* to find a solution as it was already messing up my work flow. Decided to uninstall the latest version I had (21.1.1) and install Photoshop (21.0.3) it went away. You might be able to install to (21.1) not sure, figured it was best to jump back two updates. Hope this works for you!

[nferreira00]

For those who have the problem with the window error when try to save for the web in the photoshop, can be the ram.Yes, I had 8gb and this problem it happened to me too. Then I upgrade to 16gb, and boom, now is working.

Regards,

Nuno

[Madeya Alsuwaidi]

GUYYYYYYYYYS I HAVE FOUND THE SOLUTION!!!!! I have tried everything and nothing worked BUT THEN I discovered that  if your layers are converted to Smart Object THEN YOU MUST CONVERT THEM BACK TO LAYERS AND it will export your GIF AYYYYYYYY~~~~  

I hope this helps. 

[joycekwc]

Thanks for the answer! That solved my problem too, but I'd never have guessed that either.

[Malcolm Griffiths Photo]

Awesome, worled for me. Thanks

[aileenh79739632]

Im having the same issue. I deleted and re-downloaded the app. Aproved photoshop in the privacy settings. Restarted my computer and still can't save for web. As a recurring issue for many users that pay a membership for adobe creative cloud this must be fixed immediately!