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Photoshop 2019 Save for Web Error Mac OS Mojave

Community Beginner ,
Nov 09, 2018 Nov 09, 2018

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Hello everyone,

I have an issue saving jpgs for web with my newly updated Photoshop 2019. I also recently updated my OS to Mojave.

When I try to save, there's a message saying:

"Adobe save for web error. Could not complete this operation. An unknown operating system error has occured."

Screen Shot 2018-11-10 at 15.28.23.png

I've uninstalled and reinstalled my Photoshop but it still didn't work. I tried older version of Photoshop it also didn't work. I've been trying out different settings as well as Googling it but I couldn't find the answer. If anyone happens to run into the same problem and know the answer that'd be super helpful. Thank you!

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correct answers 2 Correct answers

Community Expert , Nov 10, 2018 Nov 10, 2018

Sure, the "save for web" is deprecated and its mostly used for animated gifs. The right way is the export as .
This works in 2 ways. From "File/Export/Export as..." you are going to export the whole document/artbord and via the same command using the hamburger menu from layers panels you are going to export the single/multiple layers for web formats.

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New Here , Dec 17, 2019 Dec 17, 2019

Hey guys, not sure if this will solve the issue for everyone, but it certainly solved it for me. I started experiencing this issue today after my Mac updated to Catalina 10.15.2 and my Photoshop updated to 21.0.2 (Photoshop 2020).

 

Upon updating Photoshop, I didn't realize that it would add an entirely new photoshop app to my computer (& different icon) instead of just "refurbishing" the 2019 app. So the solution that worked for me was to open up the 2020 version from the adobe creative cloud and

...

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New Here ,
Jun 23, 2020 Jun 23, 2020

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I am having the same problem with my new 20.0.9 Photoshop update, it just wont save images for web format, giving me the same message, I gave it permission in Settings, tried almost everything and still no luck. 

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LEGEND ,
Jun 23, 2020 Jun 23, 2020

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Photoshop is at 21.2 and this issue has been fixed.

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

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New Here ,
Aug 13, 2020 Aug 13, 2020

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Thank you so much! I updated my PS app and voila-- my save to web works! Really appreciate your help!

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