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Photoshop 2020 (21.0.2) crashes whenever I copy&paste an object from Illustrator

New Here ,
Dec 11, 2019 Dec 11, 2019

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Photoshop 2020 (21.0.2) crashes whenever I copy&paste an object from Illustrator, cleaned the Preferences multiple times still doesn't help. I have to go back to use the 2019 version now.
If there is any solution, please help, thanks.

System: macOS Catalina

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Adobe
Dec 11, 2019 Dec 11, 2019

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Hi there,

 

Sorry that Photoshop 21.0.2 crashes every time you copy/paste an object from Illustrator.

 

Does that happen with all the PSD files and every object imported from Illustrator?

 

Will it be possible for you share a sample file and exact workflow you are following? This will help us replicate the issue at our end and troubleshoot accordingly.

 

Thanks,

Akash

 

 

 

 

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Adobe Employee ,
Dec 11, 2019 Dec 11, 2019

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Hi,

 

Also, have you submitted reports to Adobe Crash Reporter? Which version of AI and what type of object (path, text, shape)?

 

regards,

steve

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