I upgraded yesterday and as long as I do simple tasks like changing a file size I'm good. As soon as I start to get complicated, ie: changing the color in a duotone or adding an effect to a layer, it crashes. I can't get my work done!
Hi, same question: are you on 21.1.3? do you have crashes in other applications?
Did you get a crash log? did you submit it toe https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible, the steps that make it crash, etc.
Do give also details about your setup, your OS, please post the contents of help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
i have 2019 macbook pro 2.3 GHz 8-core I9 16GB DDR4 w/ AMD 5500m graphics 4 GB
I get spinny wheel of death just from using Marquee tool,effect layers, Gaident, still waiting on fix. I would like to go to a stable version like 2019, but Adobe cloud wont let me use Photoshop until I update. not sure what to do?
I am having the same issue ever since the latest update. When doing replace color or anything with a preview option it freezes. I am able to get around by unchecking the preview box, but that less than ideal for obvious reasons.
How did you get the 2019 version back? I had a tech guy come in to fix photoshop CC 2020 on my computer...started to flow faster and it was great until I opened another file and then it crashed my computer and now it's back to being slow! So frustrating!
I'm using the Photoshop 21.1.3 version on a MacPro with macOS Catalina 10.15.2. It keeps crashing every 3 to 5 minutes when I am working on a big, complicated file with tens of layers. I recall that it has been happening with a recent version. Extremely annoying problem that is messing with my productivity. Please Adobe, fix this and quick!!!
Just had to downgrade to photoshop 2019 using Mac OS catalina 10.15.5 and now working. Thought i was having serious hardware issues but turns out this was the fix for now!
Happening to me too, dowloaded the newest 2020 photoshop today and it just keeps crashing when i'm using it. Using the select tool and its like it cant handle it and just crashes. Now in the very same day i've switched back to 2019 PS so i can actually do some work... please get it sorted.
At least you can do something - I can't even import my images into the manager - damn thing crashes everytime. My only alternative is to import the 1500 event folders individually!!!!!!!!!!! total waste of time and money. I'm sure its somehow my fault though, that's adobe's usual reply. After all, who could possibly expect their $100 program to do something that windows or mac computers can do for free, like make an image catalog that works? I bought this program for my wife who has no interest in learning more advanced photo editing software (you know, stuff that works, like Affinity Photo). I should have just spared myself the aggravation and half the money and bought her a training course on a working piece of software......Oh and before Adobe tells me to get a more powerful computer, I'm unsuccessfully running it on a AMD Ryzen 5 3600 with 32 GB Ram, 512 GB SSD (primary drive), 2 TB Seagate Barracuda (storage) with a Nvidia GTX 1660 Super.................total garbage and no response from adobe........
Photoshop 2020 constantly crashes. I have to take extra steps and saving layered PSDs, so I don't lose my work, before flattneing it to a JPEG. This is seriously unacceptable. The program literally crashes 20 times a day. If deleting the preferences isn't working for anyone, then I'm not going to even bother. Adobe programmers need to create a patch STAT and stop wasting all of their customers' precious time.
Can't do anything at all, yes I have deleted and reinstalled the app and deleted preferences, this thing worked fine before I decided on the morally right thing to do and pay for it. hmmmmm..... Life!
Crashing gets worse and worse. First it was after working in my file for awhile, and crashed when I tried to do a complext action. I have done the preferences suggestion and now can't even get to step #2 in the simplest file. No other apps open. Hard reboot. No external drives. How can I go back to last version of Photoshop?
Just adding my 2c. Previous 'upgrade' (2019?) didn't see my graphics card, an obscure little mom n pop company called Nivida, so I guess the braintrust @ adobe can be forgiven for that eh? Now I try 2020, and it's a crash happy joke. Win 10, 64 bit. Tried deleting prefs and the other 'solutions', seems to be as grotty on Win as on a Mac, so at least Adobe is consistent if nothing else.
Back to CC 2018 then. but Kudos on adding all the AI whizbangs and squibs, shame the geniuses forgot that in order to use the new toys it's necessary for the app to NOT CRASH.
I'm getting these crashes too on 2021, so I downgraded.
This OVERBLOATED MESS OF AN APPLICATION.
Adobe thinks more features = better.
This the same reason they COMPLETELY LOST the web design space, and all it takes is another design app to take on Photoshop and they'll be over as well. Right now, its full of garbage features nobody cares about, but the basic featurese kept tanking.
I am having the same issue. I when I launch it crashes within a second. Premiere Elements does exact same. I have uninstalled the program several times. This program so far has been a complete waste of money. I am very disappointed I purched it
I've been using the 2020 version for awhile as it seems that they have fixed SOME of the bugs and issues.
I STILL have to keep the 2019 version, AND the 2021 version installed along with the 2020 version. It's absolutely ridiculous.
The 2021 version is a completely un-usable pile of garbage. You can't even so much as DRAG A GUIDE FROM THE RULER into the artboard without the guide taking 20 seconds to follow your cursor. No other version of photoshop does that when I launch it. I've tried EVERYTHING people suggest to speed up the newest version and it's complete GARBAGE.
You cannot perform the most basic functions in the newest version of Photoshop regardless of how new or old your machine is (I have a variety of machines to use).
The 2020 version seems relatively stable and I use the 2019 version less and less over time — but it's the ONLY software program I use that I must keep the last THREE versions installed because the 2 newest versions are such trash.
I'm absolutely shocked Adobe hasn't provided any patches or updates to Adoble Photoshop 2020 to fix this. I maxed out my computer with upgrades, hoping that would fix the problem on my end, but no, it's the software. Photoshop 2020 crashes constantly when I'm trying to just make simply adjustments to Brightness/Contrast usually, sometimes Levels. I'll just be shifting Brightness or Contrast and the Adoble Photoshop 2020 freezes and I have to Force Quit, losing all the work that I did. To make up for Photoshop's ineffenciency, my only work around I can come up with is to create additional files and to save constantly. Instead of just making some quick edits to a JPEG, I have to create a PSD with layers and save everytime I made an additional edits. And then I have to flatten the PSD and saved as a JPEG. And then go and delete the PSD. Why do Adobe Photoshop 2020 programmers make millions of users go through this much trouble to edit a simple JPEG, losing time and work when all of this could be fixed at the source, so we're not forced to use an inferior product?
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