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Is anybody having issues with photoshop shutting down after opening the program?
I open the program, load what I want to work on and by doing just nothing for about 2 or 3 minutes, the screen flickers and the program closes. Its been going on since I bought the membership (which was november of last year) Ever since this, I fear of losing all my work on a project that I want to do so I just steer away from the PS. I really need a fix on this.
I have a HP Spectre with an Intel core i7-8565U processor and NVIDIA GeForce graphics
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Nothing similar ever happend to me nor I know for similar problem. It has to do with your machine or system, it is not Photoshop bug.
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I haven't had this issue recently. Have you tried doing a hard restart of your computer?
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Done it before and I even unistalled and reinstalled PS and it's still giving me the same problem.
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What version of Windows and Photoshop are you using.
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Windows 10 and Photoshop version 21.0.2
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How much available RAM?
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16 GB of RAM
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Have you checked to make sure you have current/updated video drivers?
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Yes, both my display adapters are current.
It shows that I have NVIDIA GeForce MX150 and Intel(R) UHD Graphics 620 Adapters
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That could be your issue.
Photoshop experiences a number of issues when there are two different display drivers in use.
Follow the steps outlined in this document:
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
Specifically step 7 in troubleshooting:
"Multiple graphics cards with conflicting drivers can cause problems with GPU-accelerated or enabled features in Photoshop. For best results, connect two (or more) monitors into one graphics card."
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i'm expiriencing this same problemšš
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Hello, you won't get help without providing information that can help us target the issue, please post the contents of help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
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I am having the same problem. I'll be working on something and then it will ask me do I want to save before quitting, then close the program and sign me out. It's really annoying as it will happen after about 5-10 minutes, every time. I've got everything updated, I've tried all the suggestions. It's started doing it in the past couple of weeks.
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HEllo, we can't help you without more information, please post the contents of help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
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I am beginning to experience the same issue...photoshop did an automatic update to 2021 and I have updated my Macbook Pro to macOS 11.1. I can open photoshop but as soon as I begin to work on a project it shuts down.
Below it what I copied from Help>System Info
Adobe Photoshop Version: 22.1.0 20201125.r.94 2020/11/25: 4b16c876033 x64 Number of Launches: 0 Operating System: Mac OS 11.0.0 System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2300 MHz Built-in memory: 8192 MB Free memory: 3538 MB Memory available to Photoshop: 6238 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.34.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.71.1 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Live Edit Client SDK Version: 3.77.11 Native GPU: Enabled. Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 1/4/18 at 10:00:54 AM Display: 1 Main Display Display Bounds: top=0, left=0, bottom=1080, right=1920 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="16925958"
glgpu[0].GLVendor="INTEL"
glgpu[0].GLRenderer="16925958"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Nov 23 2020 03:06:15)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1610
clgpu[0].CLName="Intel(R) Iris(TM) Plus Graphics 655"
clgpu[0].CLVendor="INTEL"
clgpu[0].CLBandwidth=3.200000e+10
clgpu[0].CLCompute=175.154405
clgpu[0].CLRawDeviceName=Intel(R) Iris(TM) Plus Graphics 655
clgpu[0].CLRawDeviceVendor=Intel Inc.
clgpu[0].CLRawPlatformName=Apple
clgpu[0].CLRawPlatformVendor=Apple
nativegpu[0].NativeName="Intel(R) Iris(TM) Plus Graphics 655"
License Type: Subscription Serial number: 90970624218769554513 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 233.5G, 58.5G free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164527 79.164527 ICUUnicode.framework ICUUnicode dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe ICUConverter.framework ICUConverter dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 2.20.02.47479 79.624517 dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46941 79.622927 AIDE.framework AIDE 1.5.0.47198 79.623792 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 1.2.03.47479 79.624517 AdobeXMPFiles.framework AdobeXMPFiles 79.164527 79.164527 AdobeLinguistic.framework 194855b5b2cb7a043e8696dc032154338fb09390 dvaplayer.framework dvaplayer 14.0.0.0 PlugPlugOwl.framework PlugPlugOwl 10.0.0.80 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 4.30.87.47479 79.624517 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.623146 AdobePDFL.framework AdobePDFL 15.0.0.46993 79.395135 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 AdobePIP.framework AdobePIP 8.1.0.94 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46941 79.622927 dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.164527 79.164527 AdobeJP2K.framework AdobeJP2K 1.2.2.46701 79.275695 dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.1.0.94 PlugPlugExternalObject.framework 10.0.0.80 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 1.0.47013 79.623146 dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 16.0.0 16.0.0.0 AdobeBIBUtils.framework AdobeBIBUtils 1.1.47479 79.624517 boost_threads.framework boost_threads 14.0.0.0 AdobeCoolType.framework AdobeCoolType 5.17.00.47479 79.624517 boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 5.0.00.377277 1.624362 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework Torq Native uxp-4.1.4.7 AdobeMPS.framework AdobeMPS 5.8.1.47294 79.624152 dvaui.framework dvaui 14.0.0.0 ICUData.framework ICUData dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe dvamarshal.framework dvamarshal 14.0.0.0 Unified Extensibility Platform uxp-4.1.4.7 Required plugins: Accented Edges 22.1.0, Ā© 1991-2020 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā Adaptive Wide Angle 22.1.0, Ā© 2014-2020 Adobe. All rights reserved. - from the file āAdaptive Wide Angle.pluginā Angled Strokes 22.1.0, Ā© 1991-2020 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā Average 22.1 Ā© 1993-2020 Adobe. All rights reserved. - from the file āAverage.pluginā Bas Relief 22.1.0, Ā© 1991-2020 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā BMP 22.1.0, Ā© 2003-2020 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā Camera Raw 13.1 (658), Copyright Ā© 2020 Adobe Systems Incorporated - from the file āCamera Raw.pluginā Camera Raw Filter 13.1 (658), Copyright Ā© 2020 Adobe Systems Incorporated - from the file āCamera Raw.pluginā Chalk & Charcoal 22.1.0, Ā© 1991-2020 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā Charcoal 22.1.0, Ā© 1991-2020 Adobe. 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All rights reserved. - from the file āStandard Multiplugin.pluginā IGES 22.1 Ā© 2006-2020 Adobe. All rights reserved. - from the file āU3D.pluginā Ink Outlines 22.1.0, Ā© 1991-2020 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā JPEG 2000 22.1 Ā© 2001-2020 Adobe. All rights reserved. - from the file āJPEG2000.pluginā Kurtosis 22.1 Ā© 2006-2020 Adobe. All rights reserved. - from the file āstatistics.pluginā Lens Blur 22.1.0, Ā© 2002-2020 Adobe. All rights reserved. - from the file āLens Blur.pluginā Lens Correction 22.1.0, Ā© 2002-2020 Adobe. All rights reserved. - from the file āLens Correct.pluginā Lens Flare 22.1.0, Ā© 2003-2020 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā Liquify 22.1.0, Ā© 2001-2020 Adobe. All rights reserved. - from the file āLiquify.pluginā Matlab Operation 22.1 Ā© 1993-2020 Adobe. All rights reserved. - from the file āChannelPort.pluginā Maximum 22.1 Ā© 2006-2020 Adobe. 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All rights reserved. - from the file āStandard Multiplugin.pluginā Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 3.8.0.28 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.8.0/" CDO: 1.76.10
CmdN: 1.5.18
CDP: 1.100.16 Unified Panel (Loaded) 1.2.0.13 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.27.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" Neural Filters (Prepared) 1.3.1.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Photoshop UXP Export-As (Prepared) 5.3.2.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop Personalization (Loaded) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.1.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" Extensions: Libraries 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/index.htmlā New Document 3.4.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.4.0/fnft.html?v=3.4.0.16ā com.adobe.inapp.typekit.purchase 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/purchaseTypekit.htmlā Home 2.15.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.15.0/index.html?v=2.15.0.7ā com.adobe.capture.extension 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/capture/capture.htmlā com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/stock-panel-licensing/index.htmlā Adobe Color Themes 6.1.0 - from the file ā/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.htmlā Export As 4.8.13 - from the file ā/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.htmlā Export As 4.8.13 - from the file ā/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.htmlā Installed TWAIN devices: NONE
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Happens to me too for the past few months. I walk away for a few minutes and Photoshop CC is gone! All my work is lost. It's very frustrating... Airpix
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I've been having this issue lately and its starting to get to the point where I'm fed up with adobe photoshop and my laptop. It's like I'm paying all of this money just for the application to close and shut down on me?!
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I have the same issue and I assume it is an anti-piracy update. With the tight deadlines I work to, it is making it almost impossible to rely on Photoshop and the stress when it happens on deadline is horrendous. Sort this please, Adobe š
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Sane issue here as well, have been living with this for more than a year