Skip to main content
P
pensacola2013
Inspiring
November 13, 2019
解決済み

Photoshop 2020 not showing templates after updating from version 2019

  • November 13, 2019
  • 返信数 4.
  • 7090 ビュー

Upgraded to photoshop 2020 now when I select create new all of the sample templates from adobe stock are gone - the only thing that shows up under the individual headers are just the regular presets but no templates like photoshop cc 2019 - how to I get the templates to show up again - thanks!   🙂

 

{Thread renamed by moderator}

このトピックへの返信は締め切られました。
解決に役立った回答 Conrad_C

You can see templates in the Photoshop 2020 interface before you create a new document. You’ll find them in the Libraries panel; choose Window > Libraries at any time, including when no documents are open. In the Libraries panel, you can search for "Photoshop" and filter by "Templates" as shown below on the right.

 

 

In that comparison of Photoshop CC 2019 vs Photoshop 2020, note the following:

  • In both versions you can preview and select a template with no documents open.
  • Photoshop CC 2019 can show only 15 templates; if you want to see more, you do the search at the bottom but it kicks you out to the Adobe Stock web site. The Libraries panel can show many more templates at once, in Photoshop 2020 itself, without making you go to the web site.
  • Photoshop CC 2019 limits you to three columns across. Photoshop 2020 will show as many columns as the width of your display will allow.
  • As to why the change was made, many users complained that the File > New dialog box was very very slow to open in Photoshop CC 2019. The New Document dialog box is much faster in Photoshop 2020; I’m not sure if this is the official reason but it’s possible that because the New Document dialog box no longer has to load templates from the Internet, it can now display as fast as it used to before it was redesigned.

So in some ways, the way it’s done now is actually better.

返信数 4

H
Harmonious_Wave50BB
Participant
September 21, 2021

I found out what the problem was: for some reason if you go to PREFERENCES >> GENERAL, you have to untick 'Use legacy "New Document" interface' and it works for me now!

    T
    therealgingernob
    Inspiring
    December 7, 2019

    how is this a solution to the problem of the photoshop interface not showing the templates?

    anyone can go to the website and open them as templates. that does not solve the problem that the 'file / create new' does not show them!!

    Conrad_C
    Community Expert
    Conrad_CCommunity Expert解決！
    Community Expert
    December 8, 2019

    You can see templates in the Photoshop 2020 interface before you create a new document. You’ll find them in the Libraries panel; choose Window > Libraries at any time, including when no documents are open. In the Libraries panel, you can search for "Photoshop" and filter by "Templates" as shown below on the right.

     

     

    In that comparison of Photoshop CC 2019 vs Photoshop 2020, note the following:

    • In both versions you can preview and select a template with no documents open.
    • Photoshop CC 2019 can show only 15 templates; if you want to see more, you do the search at the bottom but it kicks you out to the Adobe Stock web site. The Libraries panel can show many more templates at once, in Photoshop 2020 itself, without making you go to the web site.
    • Photoshop CC 2019 limits you to three columns across. Photoshop 2020 will show as many columns as the width of your display will allow.
    • As to why the change was made, many users complained that the File > New dialog box was very very slow to open in Photoshop CC 2019. The New Document dialog box is much faster in Photoshop 2020; I’m not sure if this is the official reason but it’s possible that because the New Document dialog box no longer has to load templates from the Internet, it can now display as fast as it used to before it was redesigned.

    So in some ways, the way it’s done now is actually better.

    G
    gracem43143423
    Participant
    May 28, 2022

    I have the same problem with Photoshop 2021. I have followed your instructions but I can't find any templates. Are they still there in Photoshop 2021? How do I access them?

     

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    November 14, 2019

    I hope Adobe did that by design.   They should not be in a new document panel IMO do not belong in a new document panel. Perhaps they should only be in your Photoshop Adobe Libraries or in a location that houses templates you use.  They are more specialized then presets for new empty documents that you can change canvas size resolution many other  document attributes in the new document panel.  New documents do not contain layer with populated data. Template are more fixed documents  that are repopulated not the new empty documents. There is also no standard template design template designs vary  as is the way templates are use and populated. Clearly they do not belong in a new document panel.

    JJMack
    P
    pensacola2013作成者
    Inspiring
    November 21, 2019

    So, has anyone found a solution to the template conundrum?

    P
    pensacola2013作成者
    Inspiring
    November 21, 2019

    Solved: Nevermind - just went to the adobe website then templates and there are all the photoshop templates. Thanks to those who helped.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    November 13, 2019

    Hi there,

    That does not sound good, could you please let us know the exact version of Photoshop you're working on? You can check that by going to Help > System Info

    If you haven't updated to 21.0.1 yet, would you mind installing the most recent update from the Creative Cloud Desktop app and let us know how it goes?

    Regards,
    Sahil

    P
    pensacola2013作成者
    Inspiring
    November 13, 2019

    I'm working on version 21.0.1 that I updated a few days ago - when I go to File-New-just the regular presets show up and not all the options for the stock templates that I used to have in Photoshop cc 2019

    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices