Photoshop 2020: Pen Pressure not working

[Humayun0101]

Hello,

Then Pen Pressure isn't working. I had previously had help from dobe (Case number: XXX).

I'm still experiencing the same problem.

Kind regards,

Humayun

{Removed the case number by the moderator}

[Akash Sharma]

Hi there,

Sorry that Pen pressure for your Wacom tablet is not working for you in Photoshop 2020.

Could you please try the steps below?

• On Windows: You will need to set the tablet to use Windows Ink for Photoshop and you will also need to delete the PSUserConfig.txt file. See https://helpx.adobe.com/in/photoshop/kb/tablet-support-faq-photoshop.html 

• On your Mac, go to System Preferences. In the System Preferences window, locate Ink and open it.

  In the Ink window, set the Handwriting recognition option to Off and deselect Allow me to Ink in any application. For related information, see Apple's support article Change preferences in Ink on Mac.

• Also, make sure that the driver is installed, and that your tablet is connected correctly to the computer. Update the tablet driver from manufacturer's website.

Let us know how it goes while we check the case # you provided for more details.

Thanks,

Akash

[Humayun0101]

Hi Akash,

I've switched the Handwriting Recognition to off. I have updated the wacom drivers.

The problem is still there.

What else can I do?

Kind Regards,

Humayun

[JJMack · Accepted solution]

On windows Application interface WinTab works better than INK when configured well.  Here is how you configure for WinTab  or INK on Windows.

[Humayun0101]

I'm on a Mac Pro but thanks for the detailed reply, hopefully useful to Windows users.

I think perhaps there is an issue with the Wacom software/hardware itself - I say this because the pen pressure DOES begin working as it should after a few minutes.

[JJMack]

I do not know how to configure Pen  support on a Mac I would think it will be quite like wacom tablets they have been used on Mac for years.  Apple may also have a added a Windows INK like Pen interface  I do not know what support Apple added to their system for pen support.  You most like have a configuration problem. Mac usesr have been using Pens with Photoshop for years. Your Pen is most likely supported.  Adobe did brake Photoshop  Wacom Wintab Pen support  in version 20.1 but  fix that in version 21.2.3.

[mwtilson514]

Thank you for the great advice. Corrected the frustrating issue of pen pressure function not working with my XP PEN 15.6 Pro.  Everything works well now thanks to you.  Grazie!