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henrywl
henrywl
Known Participant
April 7, 2020
Question

Photoshop 2020 V21 stuck at auto blending

  • April 7, 2020
  • 2 replies
  • 341 views

Computer: Dell XPS 15 7590 (Windows 10, 1909. i9-9989hk, 64GB Ram, 2TB SSD).

 It only happens recently. Photoshop runs extremely slow or totaly stuck at blending, alignmnent or converting to smart object. I've tried uninstall and reinstall many times but nothing worked. It almost unusable. Please help!

 

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2 replies

henrywl
henrywlAuthor
Known Participant
April 7, 2020

I think I've probably figured out what was wrong. The new windows update KB4541335 seems to be the culprit. After reading news on some tech websites reporting problems with this update, which I just did a couple of days ago, I went ahead and uninstalled it, and the problem is gone! I tried to do the same blending process 6 times all went well!

 

I paused windows update for one month to see if Microsoft will release a new update addressing this issue.

Hopefully this post will help somebody else. 

 

Henry

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    April 7, 2020

    What have you done for trouble-shooting and performance so far? 

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

    henrywl
    henrywlAuthor
    Known Participant
    April 7, 2020

    Thank you c_pfaffenbichler. 

     Yes, I've gone through all these methods. To be honest, most of them are irrelevant to my scenario as I have almost top setup for Photoshop environment.  When this happens, CPU and memory usage are both below 25% and disk activitiy is minimal. (CPU: i9-9980HK, 8 core upto 5.0Ghz, memory: 64GB with 48GB allocated for Photoshop, and 2TB Samsung EVO Plus NVME SSD with 220 GB free on C drive).

     

    It only happens recently, I think after a couple of recent updates. It was very fast before, but nothing changed other than updates.

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