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1

Photoshop 2020 / Windows 10 (1909) Crash / Initialize Disk Error

Community Beginner ,
Nov 27, 2019 Nov 27, 2019

Hi Guys

 

Photoshop 2020 (21.0.1) can't start.

Everytime this happens:

"Could not initialze Photoshop because of a disk error."


The Controll+alt command @ start up doesn't work to Switch scratch disk.

 

Recently i updatet my nvidia studio driver to Version 441.28 (2x GTX 1080ti)

 

After that i have this problem.

 

Any ideas? (Rollback my Nvidia Driver?)

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correct answers 1 Correct answer

Community Beginner , Nov 27, 2019 Nov 27, 2019

Reinstall CameraRaw_12_0...

 

Now everything works....

 

 

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Community Expert ,
Nov 27, 2019 Nov 27, 2019

Hello, did you also try the reset preferences shortcut, CTRL+ALT+Shift?

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Community Beginner ,
Nov 27, 2019 Nov 27, 2019

Yes i did it... (Delete the Adobe Photoshop Settings File)

Crash again in the proccess of Initialazing....

 

I uninstall & reinstall nothing works.

 

I install the older Version 20.0.7, same issue.

 

All other Adobe Apps run smooth with no problems...

 

After Effects have some Problem with CameraRaw but i think this is other problem...

ae.JPG

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LEGEND ,
Nov 27, 2019 Nov 27, 2019

I think you may want to check if you actually do have a disk error, with the Event Log. 

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Community Beginner ,
Nov 27, 2019 Nov 27, 2019

Here is the eventlog, any ideas? Is the Probelm this Camera Raw.8bi

Faulting application name: Photoshop.exe, version: 21.0.1.47, time stamp: 0x5dc286d5
Faulting module name: Camera Raw.8bi_unloaded, version: 12.0.0.322, time stamp: 0x5da759ec
Exception code: 0xc0000005
Fault offset: 0x00000000011359a4
Faulting process id: 0x12ad8
Faulting application start time: 0x01d5a52ffcd0a3d0
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2020\Photoshop.exe
Faulting module path: Camera Raw.8bi
Report Id: df9182ee-2037-4e18-8f8f-d5d5a86fe3d9
Faulting package full name:
Faulting package-relative application ID:

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Community Beginner ,
Nov 27, 2019 Nov 27, 2019

Reinstall CameraRaw_12_0...

 

Now everything works....

 

 

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Engaged ,
Apr 23, 2020 Apr 23, 2020

How did you manage to do that. It's one of two items in Creative Cloud that you can't uninstall or install from the dashboard. Any suggestions?

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New Here ,
Dec 28, 2020 Dec 28, 2020
LATEST

Installed CameraRAw and it's fine. Thanks.

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