Photoshop 2021 crashes when I try and resize a file

[ravelles56039589]

All of a sudden Photoshop, current version with recent update on subscription, crashes when I try try to resize.  I first flatten the image and disgard the unused layers.  Then I go to image>size  I have constrain proportions on and I changee W and H to 1000 pixels, I leave as 300 dpi, I resample using Bicubic Sharpener, it says the new file will be 2.86 M and when I press OK, photoshop just closes, any ideas  there is no error message, just closes and when I open PS back up its like its there as a full PSD filing but nothing more, does not even show as recents???  Help.

[Julie24540090fdds]

I figured it out myself.  I was crippling my business.  Had to do something.

[APL4444]

WOW! WOW! WOW! You saved my day!

[jrjones1950 · Accepted solution]

OMG I found the solution!! Before you resize, go to Preferences, Performance and UNclick the box that says graphics card. It will then NOT CRASH.  I just checked it out.

[beowulf22554225bu3e]

thank you! it worked, amazing!

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[rccsr]

Thank you for this. It worked for me too.

[beowulf22554225bu3e]

I'm finding this version of photoshop (2022) on a brand new computer the buggiest i've ever had. the resizing is ok now, but it keeps crashing (9or freezing to the point that I need to shut it down manually) and I really can't fiure out what is consitantly doing it. A bounding box from the move tool that strays off the canvas seems to trigger it sommetimes. ugh. Never had this much trouble with Photoshop before.

[Ellu23332697n129]

Same experience here. I've been using Photoshop since 2000 and it's never been this crashing and buggy. I'm already losing my mind with Win11 and it's variety of problems, and now with Photoshop it feels like most of my days are filled with fixing problems and googling user tips. By the way, thank you jrjones1950, your tip was way more useful than any Adobes. 

[georgelevy]

Same here - I've used Photoshop since roughly the same time and had never suffered so much. Adobe really let me down as well... NOTHING they suggested did anything. Wiping my preferences, updating to latest version (that really confused me... I thought that would solve things - they have obviously not worked THIS patch into an update),  restarting my computer - nothing. I lost sleep over this as my entire graphics production process was lost in incessant crashes. Ok.... enough of my rant. Just glad that jrjones1950 shared his solution. WAY more valuable than Adobe customer support provided solutions, I agree.

[janets50109544]

Awesome, you've saved us much frustration!

[Ivan_Kozokar3573]

THANK YOU !!!!!!!!

[Exe Design]

I had same issue. Tried lots of changes on preferences like disable gpu, disable detail enhance 2.0 or change memory XMP profiles but the issue was just bad motherboard. 

Like yours, when I changed that preferences my ps worked good for a while but had same issues. Upgraded motherboard and it fixed my issue. 

[Wolfgang24348443b3ps]

Same issue! How can they not fix this? Had to turn off the button for Graphics card procession. I have a GeForce RTX 3070 (Processor Intel i7-12700K )