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Photoshop 2023 - missing settings (preferences) on M1 MacBook Pro - Ventura

Participant ,
Nov 30, 2022 Nov 30, 2022

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Not seeing this reported anywhere else so maybe a one off problem. Not that I go in to Photoshop Preferences often (referred to as Settings now in Ventura) but they are completely MISSING now, screenshot attached. 

Would like to confirm with other M1 Macs running Ventura and Photoshop 2023 that they do or don't have this issue. I can't say when it started, I just noticed today when going in to settings on version 24.0.0 that they were missing, restarting the app, restarting the Mac did not bring them back. I ran the update to version 24.0.1 of Photoshop and problem still there. 

Thanks

 

Screenshot 2022-11-30 at 2.26.47 PM.png

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correct answers 2 Correct answers

Community Expert , Nov 30, 2022 Nov 30, 2022

It's a known issue with Ventura. The team is working with Apple to address:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/preferences-menu-is-blank-on-macos/idc-p/13384517#M69852

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Participant , Jan 03, 2023 Jan 03, 2023

Oh really? This is what I see on my M1 MacBook Pro running Ventura...ahh but I'm running 13.2(a) Ventura beta so maybe it was the combo of an Apple and Adobe fix. I was on 13.1 beta at the time of seeing the problem. I thought I updated Photshop and saw it fixed BEFORE I installed 13.2 but very likely I was on 13.2 and then did the 24.1.0 Photoshop. 

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Participant ,
Nov 30, 2022 Nov 30, 2022

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Oh and forgot to add, I even turned on Rosetta as a test and that didn't fix it either. 

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Participant ,
Nov 30, 2022 Nov 30, 2022

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MIGHT have just figured out the issue. I'm running Ventura 13.1 beta on this particular Mac so this may still be a bug to address ahead of 13.1 wide release. Apps need to have an update that changes Preferences to Settings in app code. 

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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It's a known issue with Ventura. The team is working with Apple to address:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/preferences-menu-is-blank-on-macos/idc-p/133...

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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MacBook Pro 16" M1, last released version of Photoshop macOS 13.0.1: I see Preferences listed and items. But occasionally, I'm launching Photoshop, and there are NO palettes or toolbar seen; clicking the Tab key makes no difference. If I go into Window>Workspace and pick another,  everything reappears, and I can toggle back to my saved workspace. 

What's so odd is that Settings is shown with a blank dialog of items when it should say "Preferences."

Preferences not SettingsPreferences not Settings

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Nov 30, 2022 Nov 30, 2022

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Thanks Kevin, I searched the community first and didn't come across the previous thread but probably because it was referring to it as a Preferenes problem in subject vs. Settings so must have been why it didn't come up for me.  

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Participant ,
Nov 30, 2022 Nov 30, 2022

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Hey @thedigitaldog brace yourself. With 13.1 "Preferenes" will be called "Settings" across all apps. Nearly 40 years of precident change with a snap of a finger!

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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quote

With 13.1 "Preferenes" will be called "Settings" across all apps

 

Who's applications? 

I'm on macOS 13.0.1. I see Preferences and the menu items.

IF you're using a beta of  macOS 13.1 and Apple has 'altered' Adobe's menu to Settings, and it is blank, well that's an issue working with a beta OS and a released application that isn't built for it. Is that the case here? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Jan 03, 2023 Jan 03, 2023

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Let it be know this has been fixed in current version of Photoshop, 24.1.0

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

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I have not seen this on my Ventura M1 machine.

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Participant ,
Jan 03, 2023 Jan 03, 2023

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Oh really? This is what I see on my M1 MacBook Pro running Ventura...ahh but I'm running 13.2(a) Ventura beta so maybe it was the combo of an Apple and Adobe fix. I was on 13.1 beta at the time of seeing the problem. I thought I updated Photshop and saw it fixed BEFORE I installed 13.2 but very likely I was on 13.2 and then did the 24.1.0 Photoshop. 

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

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Adobe confirmed this is fixed with the Mac OS Ventura 13.2 update, not Photoshop.

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Participant ,
Jan 03, 2023 Jan 03, 2023

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Ahh great Kevin, thanks for confirming! Hopefully it will role out soon, still some silly bugs from first version of Ventura but getting there!

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