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darreng30895212
Participant
November 20, 2022

P: Preferences Menu is blank on macOS 13.1 Beta 3

  • November 20, 2022
  • 19 replies
  • 1798 views

Hi, since the last update 4 days ago. When clicking Photoshop->Setting the menu is blank.

I need to change my settings. Anyone else have the same problem?

I have done all the usual rebooting, checking for updates ect.

MacOS, MacBook Pro, 16GB memory ect...

 

Many thanks in advance.

 

 

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    19 replies

    chrisb93613869
    chrisb93613869
    Participant
    December 7, 2022

    Confirmed @James Grove this fixed the issue, thank you and the Adobe support team!

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    December 7, 2022

    Thank you @James Grove for the update on what you found for this issue.

     

    Cory

    J
    James Grove
    Participating Frequently
    December 7, 2022

    UPDATE : Fixed in 13.1 RC

      chrisb93613869
      chrisb93613869
      Participant
      December 6, 2022

      Yes still an issue in Version 13.1 Beta (22C5059b)

      J
      James Grove
      Participating Frequently
      December 2, 2022

      @J453  FYI the bug still exists in 13.1 Beta 4 which I expect to be a RC next week.

        J
        J453
        Legend
        November 30, 2022

        @James Grove That's the plan.

          J
          James Grove
          Participating Frequently
          November 30, 2022
           

          @J453  Thank you, I reported it to Apple as well via feedback assistant, hopefully this can be addressed prior to 13.1 release 👍

            J
            J453
            Legend
            November 30, 2022

            Thanks. We can repro with macOS 13.1 Beta. We'll work with Apple to investigate this.

              CShubert
              Community Manager
              CShubertCommunity Manager
              Community Manager
              November 28, 2022

              Hi @darreng30895212, as @TheDigitalDog sharred in the link above, it might be that you are using Mac OS beta and not a release version?  Please confirm what OS version you see this issue.

               

              It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

               

              Thank you,

              Cory

                TheDigitalDog
                TheDigitalDog
                Inspiring
                November 28, 2022

                See: https://community.adobe.com/t5/photoshop-ecosystem-discussions/preferences-drop-down-gone/m-p/13359579#M685951

                What OS version? 

                Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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