Participant

P: Preferences Menu is blank on macOS 13.1 Beta 3

Hi, since the last update 4 days ago. When clicking Photoshop->Setting the menu is blank.

I need to change my settings. Anyone else have the same problem?

I have done all the usual rebooting, checking for updates ect.

MacOS, MacBook Pro, 16GB memory ect...

Many thanks in advance.

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Community Expert

Try resetting your preferences:

Hold Shift+Ctrl+Cmd+Opt when launching PS (hold before launching and until the pop up asking to reset appears)

Community Expert

Hi, does it work once a file is opened? It is supposed to be Preferences...

Participating Frequently

V24.0.1 Bug on MAC M1 Pro

CMD K loads the preferences dialogue box, BUT the menu item is empty in the main tool bar. See the attached image.

I have reset the preferences by deleting them but the bug is persistent 😞

Any help please?

Inspiring

OS 13.1 beta 3? Well, that's no good! NO beta OSs are supported. I'm on 13.0.1; no issue as shown.

Either roll back to an existing supported OS or live with a bug between a nonsupported OS.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Participating Frequently

@TheDigitalDog I only realised that might be an issue when I checked the OS version, I will try tomorrow on a none beta Mac

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