Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Photoshop 2025 not opening

New Here ,
Nov 28, 2024 Nov 28, 2024

I have windows 11 home on my pc and photoshop 2025 is not opening I have reinstalled it and did open in administrator mode etc but it still won't launch any ideas?

TOPICS
Windows
2.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Nov 28, 2024 Nov 28, 2024

Hi, we're sorry about the trouble! Would you mind telling us what happens when you try to launch the app? Are you getting an error? 

You can try installing the previous version of Photoshop and let us know if you experience the same behavior. You can check how to install the previous version here: https://adobe.ly/3Zs4uo2

 

Thanks,
Nikunj

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 28, 2024 Nov 28, 2024

Thanks for the quick reply, basically I open it but I get no error it just won't open. I do see it in task manager as open though

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 28, 2024 Nov 28, 2024

Bit of a update installed 2024 versiona and I get the same issue

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 29, 2024 Nov 29, 2024
LATEST

Thanks for checking! Here are a few things you can try:

1. Make sure all available Windows updates are installed on your computer. 

2. If you have multiple monitors connected to the computer, disconnect them and ensure that only one is connected, and then try launching Photoshop. 

3. If the first 2 don't work, try removing the apps and files related to the Creative Cloud and re-install them from scratch. Here is a link that can guide you on how to use the Creative Cloud Cleaner tool: https://adobe.ly/3ZsEIQz

 

Let us know if this helps! 
Thanks,
Nikunj

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines