Copy link to clipboard
Copied
Just upgraded to the version 21, but no Camera Raw, no Lightroom can not read the raw files:
Could not open “IMG_1962.CR2” because the file-format module cannot parse the file. Previos version worked without problems.
{Thread renamed by moderator}
Copy link to clipboard
Copied
Hi There,
That does not sound good, let's make it right.
As you're getting an error about parsing the file in Photoshop 21.0, does it happen with every file or some specific files/format?
Also, are you able to open the file in any other application?
You may have a look at this article and see if it helps. http://dailyblogging.org/howto/solve-the-file-format-module-error-in-photoshop/
Regards,
Sahil
Copy link to clipboard
Copied
I can see my raw files in all apps but not the Lightroom and Camera Raw.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Photoshop does not support RAW file. Photoshop 2020 should use ACR Adobe Camera RAW plug-in version 12 which should be installed with Photoshop 2020. I have no problem opening CR2 RAW files in Photoshop 2020 on Windows 10.
Copy link to clipboard
Copied
I have Camera Raw 12 installed and it can see but not open raw files. That is the issue. Before the update to version 21 everything was ok.
Copy link to clipboard
Copied
The screenshot is small, but I believe it shows you are using MacOS X. What version of MacOS X are you using? The system requirements are 10.13 (High Serra) or later now.