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Photoshop 21.2 Masking problem

Participant ,
Jun 26, 2020 Jun 26, 2020

When trying to do a simple mask, the screen display's black blocks. You cannot see what you are doing !!

661
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Community Expert ,
Jun 26, 2020 Jun 26, 2020

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157

 

Does turning on (or off, depending on the current settings) Photoshop > Preferences > Performance > Legacy Compositing and restarting Photoshop have any bearing on the issue? 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Community Expert ,
Jun 26, 2020 Jun 26, 2020

Can you post a screen capture it sounds like you may have a display adapter or device driver problem.

JJMack
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Participant ,
Jun 29, 2020 Jun 29, 2020

Turning off etc. etc. Screen Shot 2020-06-29 at 10.27.51 AM.pngdoesn't help.

As soon as I use the Polygonal Lasso Tool, it does the following.

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Community Expert ,
Jun 29, 2020 Jun 29, 2020

Did you restart Photohop? 

Does hiding the Rulers make a difference? 

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Participant ,
Jun 29, 2020 Jun 29, 2020

Yes it looks like the rulers, THANKS !

Problem is I need to work with the rulers, especially with masking.

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Participant ,
Jun 30, 2020 Jun 30, 2020

Unfortunately, it's still happening without the rulers. Less frequent though.

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Community Expert ,
Jun 30, 2020 Jun 30, 2020

Then you may have to roll back to a Photoshop version in which the bugs were more manageable … not a great solution, I know. 

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Participant ,
Jun 30, 2020 Jun 30, 2020

Also happens with scrolling.

How do you roll back if it auto updates ?

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Community Expert ,
Jun 30, 2020 Jun 30, 2020

photoshopInstallOtherVersions.jpg

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Participant ,
Jun 30, 2020 Jun 30, 2020
LATEST

Thanks.

Just for interest here's another screen shot.Screen Shot 2020-06-30 at 12.14.37 PM.png

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