Photoshop 21.2: Won't "save as".

Forum|Forum|5 years ago
July 15, 2020
1 reply
2009 views

Photoshop 21:2 won't save. I have unistalled several times including powering down my computer. I have pushed alt-ctrl-shift and deleted preferences. Nothing I do works. I have had to revert back to 21.1.3. Anyone know the fix for this problem? Is anyone else having this problem?

Problem or error

This topic has been closed for replies.

Correct answer KingdomKatz

An Adobe engineer fixed my problem. He had to log into my computer. He ran a clean up program, deleted every instance of Adobe anything, and reinstalled. It works now! Thank you for your time and your help!

JJMack

Community Expert

What happens when you try to use "Save As"? What is your environment platform OS version hardware? Adobe testing is poor but not so poor that they would release an update that brakes Save as on all machines.

JJMack

K

KingdomKatzAuthor

Inspiring

Also, when I click "Save as" it does absolutely nothing. When I then attempt to close PS 21.2, it asks me it I want to save my file before exiting. I reply "yes" and it goes but does nothing at all. I ended up having to just say "no" so it would close. Thank you for your help.