Photoshop 22.1.0 crashing

[fredr29481144]

Hello,

I've got the same problem on a Mac Pro 2019 and Catalina.

The app crashes since the update this morning.

I have reset cash, reset preferences, disabled Graphic processor and even unintall/install photoshop -> same issu since i have updated photoshop 22.1.0

I need to work !!

[Tanja2014]

well i had issues too. i spend 2 hours with a incompetent adobe support employee on the chat.

then i decided to say /%%/.. and deleted photoshop, cleaned all PS folders.... and installed it fresh.

should have done that from the start. would saved me some time.

it´s a pain to install all plugs, brushes etc again but i need a working PS today.

[fredr29481144]

I'have uninstalled PS from Creative Cloud, deleted preferences and installed a fresh version. Same problem !

If i launch PS and do nothing the app doesn't crash but when I try to work a few seconds...

[Tanja2014]

i have cleaned all PS folders too. 

just uninstalling leaves traces and that produced issues for me before.

so i clean all folders belonging to PS manually now.

[Kevin Stohlmeyer]

Did you run the CC cleaner tool afer uninstalling? That removes the "traces".

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

[Tanja2014]

the cc cleaner tool destroyed other adobe apps in the past.

i may use it when i want to get rid of all things adobe..... but not when uninstalling just one app.

as i have to use PS and other adobe apps for 22 years now im pretty confident doing it manually.

[fredr29481144]

Thaank's for you help. I use Adobe apps for 28 years but and now it's me who lose mind 😉

[ciesiel]

Could you list all the folders/paths that need deleting please? I'm sure a lot more people will be looking for that information when reinstalling the app. Thanks!

[Sunil5F9E]

I think you should try reinstalling the software again I hope it helps 🙂

[Kraasa.cz]

I have a same problem... Downgrade to 22.0.1...

[Alvin5C65]

YES! Me Too. No Solution. Just Downgrade to 22.0.1...Work Fine

[karend68196319]

How did you downgrade?

[ciesiel]

Open Creative Cloud -> go to All Apps -> Click 3 dots (...) next to Photoshop 'Open' button -> Other versions -> Install 22.0.1 or previous versions.

[ZMIMI]

Thank you. Downgrade to 22.0 works. 

[wanderer]

PLEASE Adobe??!!! Please, I do not want even 1 new feature in the next year. I just want Photoshop and Lightroom Classic to work correctly and faster. PLEASE spend the next year, or however long it takes, to make your products reliable for those of us who rely on them.

[fionak76988970]

Same here! This is driving me mad!!!