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R
raulg8471158
Participant
January 31, 2021
Frage

Photoshop 22.11 Artboard, export as error: "An unknown error occurred".

  • January 31, 2021
  • 1 Antwort
  • 645 Ansichten

I try to export an arboard and I get this error.

 

Thank you!

 

macOSCatalina 10.15.7
Photoshop 22.11

 

Dieses Thema wurde für Antworten geschlossen.

1 Antwort

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
February 5, 2021

Hi there,

Welcome to the community!


Sorry to hear about the unknown error. Could you try reinstalling Photoshop and see if that helps?

If that doesn't help, then you. may try resetting the preferences of Photoshop: 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,
Sahil

R
raulg8471158Autor
Participant
February 6, 2021

Hello,

 

Thanks. I tried

 

1. Reinstalling. It did not solved the problem.

2. Resetting preferrences. Same error.

(An unknown Error occured. Error at Object.setUnhandledError (file:///Applications... ) etc.

 

3. What worked as a workaround was flattening all the layers on a separate arboard and exported that one. Not really a solution, but when the client is waiting, it's an option.

 

Thanks!

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