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K
Kerching
Participant
September 15, 2021
Answered

Photoshop 22.5.1 and Canon Print Studio Pro - Plug in not loading

  • September 15, 2021
  • 24 replies
  • 19811 views

Since the latest upgrade to Photoshop 22.5.1 Canon Print Studio Pro no longer works.

 

Tried removing and reinstalling - its there in the correct folder etc - but when i click on it to start a print it doesn't fire up.

 

Running Mac OS Big Sur at latest version

    This topic has been closed for replies.
    Correct answer defaultiw8c0ikc1w57

    Today, 26/10/21, Apple have issued an update to Mac OS Big Sur. It is Mac OS Big Sur 11.6.1. If you install this update, then you should find that Canon Print Studio Pro will now be working as it should do.

     

    24 replies

    B
    berndc65937946
    Participant
    October 24, 2022

    Hi there,

    i just found thaty the Canon installer is putting the plugin files in the wrong place.

    the correct spot for it on a mac is Applications/Adobe Photoshop 2023/Plugins/PPL

    the installer puts it in Applications/Adobe Photoshop 2023/Plugins/Generator/PPL

    Works perfect now.

    M
    mariob97430362
    Participant
    December 12, 2022

    And now the helpdesk from Canon doesnt even answer anymore and they removed the whole program from their website. THANK YOU Canon!

     

    TonyHallsworth
    TonyHallsworth
    Participating Frequently
    May 25, 2022

    Hi

    I have copied the Print Studio Pro plugin from Canon's own folder on my PC, then on my PC gone into adobe Photoshop cc 22xx and have gone into the folder "Required" I pasted in the whole Canon folder. I do get an error message telling me my plugin has not installed correct each time I open Photoshop, but it is there, and it works fine wih all my prevous setting still available. It's not perfect, but it works and allows me to print as before. Hope this is of use!!

    Tony

    J
    joshgranberg
    Participant
    February 6, 2022

    I had the same issue. I was able to solve it by uninstalling Print Studio Pro, and reinstalling it directly to the Plug-ins folder in Photoshop. Ex. "C: > Program Files > Adobe > Adobe Photoshop 2022 > Plug-ins" You can also move the existing Print Studio Pro install to this folder, but it may be best to do a fresh install. Hope that helps!

    R
    regmikewall
    Inspiring
    July 21, 2022

    I have an iMac, I don't find any plugin for PSCC when I download Print Studio Pro 2.2.5, where is it?

     

    I
    icheah222
    Participant
    February 5, 2022

    I have just resolved the problem. If under automote, the Pro print and layout is greyout. you have to quit Photoshop in the activity monitor then restart. I am using the latest version of 2022 Photoshop and latest Big Sur.

    If it is not grey out and the the plug in not showing up in automate, I would reinstall.

    I have the frustrations for a few months now with the 2022 Photoshop untill today. 

    Good Luck.

    S
    susanb82854069
    Participant
    January 8, 2022

    I am having the same issue with Photoshop 22, with windlows 11

     I have uninstall - reinstall and try everything I have found, any additional information?

    S
    susanb82854069
    Participant
    January 8, 2022

    Type Windows 11

    mariom68531280
    mariom68531280
    Participant
    January 27, 2022

    We have to wait for Canon to decide to create the app: Professional Print & Layout Ver.1.3.0 for MAC Apple M1, in fact the current PPL Ver. 1.3.0 app is only for Intel processors, on my iMac 27 it works regularly. It could possibly work with Rosetta but in my MacBook Air (M1, 2020) it doesn't work! Hope this helps. I have no info on Windows, I only work on MAC.

    We know that Canon has websites in all languages, it would be appropriate for them to standardize the information in all websites, which are currently different, i.e. check the US and EU sites and you will have confirmation.

    F
    Francisco21912291g7kk
    Participant
    November 24, 2021

    Just got off the phone with Canon for the third time about this issue a few hours ago. I can't use the plug in anymore from photoshop. It works fine from Lightroom Classic. Was on the phone on hold for about 30 minutes with some dude who was rude as Sh*t and wouldn't listen to what I was saying and kept inturrupting me. He told me to upgrade my mac to Monterey and the plug in would work and guess what... still not working. It's so frustarating, Photpshop is my last piece of work flow to send to CPSP. I can't believe they still haven't fixed it. Prior to this I had Big Sur 11.6 and then upgraded to 11.6.1 And still nothing. I even told the canon rep that Monterey wasn't listed on Canons website but assured me that 12.0 would fix it. Wrong!! I have to save my image, upload it onto Lightroom and then send it to CPSP. If I have to make adjustements from the soft proofing or test print in CPSPI have to go back to photoshop and do the process all over again. Light room doesn't quite have those fine adjustments I like to make in photohsop, And Professional print and layout sucks !! I havent had my old workflow since I upgraded Big Sur almost two months ago. 

    F
    Francisco21912291g7kk
    Participant
    November 24, 2021

    OK I just figured it out. You have to go into applications when you open the plug in for canon print studio pro download from canon. Go to browse, I had to go back and apply it  2019 , 2020 and 2021 and 2022. After doing all four of those applications for the plug in, I was finally able to get the plug in workng again in photoshop!! Hope this helps ! Every year of photoshop that I had in applications. And Im running Monterey ! Big Sur and Monterey have the same downlaod version on canons website. So it shouldn't matter

    R
    rexxyboy67
    Participant
    November 24, 2021

    Good to hear! ! only have 2022 folder, i tried it a few times, and also manually, it does not show for me. Lightroom ok tho for both PPL and CNPS.

     

    BUT.. i had an idea to solve it, and it worked, at least for M1 Macs:

    Run Photoshop in Rosetta mode and it shows up.

    R
    rexxyboy67
    Participant
    November 23, 2021

    Plugin not appearing in Photoshop on my System
    BigSur 11.16.1

    Photoshop 23.0.2

    CPS version 22.5.1
    Oddly, the 22.5.1 downloaded files are dated Oct 2020 ??

    Also, it does not install a standalone version.
    I can see the plugin in Lightroom, but when i launch it it says "A Printer supported by this software is not found". I have a Canon Pro-300

    Canon Profession Print and Layout software works standalone and in Lightroom, but no Photoshop.

    P
    pattiers
    Participant
    November 14, 2021

    Photoshop 22.5.1 and Canon Print Studio Pro - Plug in not loading on macOS Catalina. Anyone else with this issue?

     

    D
    defaultiw8c0ikc1w57Correct answer
    Participant
    October 26, 2021

    Today, 26/10/21, Apple have issued an update to Mac OS Big Sur. It is Mac OS Big Sur 11.6.1. If you install this update, then you should find that Canon Print Studio Pro will now be working as it should do.

     

      Gonzalo ContrerasDelSolar
      Gonzalo ContrerasDelSolar
      Participating Frequently
      October 26, 2021

      I have installed the latest version of Adobe Photoshop 2022 v23.0, after re-installing the Plugin (which disappeared)  I tried to print an image, the Professional Print & Layout application loads, however the image from Photoshop does not load, the issue is still repeating.

       

      Tried with Lightroom Classic v11.0, and it works, same as before.

      L
      luis5C3B
      Participant
      October 24, 2021

      Yes, it doesnt work on Big Sur 11.6 even with the latest Canon 22.5.1 version which is the latest one. It is always a disaster when IOS is upgraded. have another computer running on Big Sur 11.5 and works fine even with the latest version of Adobe Lightroom. So not a Adobe issue. So, unless you downgrade your IOS to 11.5 you will not have the PlugIn working before Canon releases a new version. And that always takes time, unfortunatelly...

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