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Photoshop 23.0.1 is constantly crashing and stuck on spinning wheel (macOS Big Sue 11.6.1)

Community Beginner ,
Nov 13, 2021 Nov 13, 2021

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This has been an extremely frustrating experience with this latest update. It is constantly getting the rainbow spinning wheel on every start-up. Closing any saved files takes forever. I'm using a Mac Pro 2019: 

•3.3 GHz 12-Core Intel Xeon W

•144 GB 2933 MHz DDR4

• AMD Radeon Pro W5700X 16 GB

4 TB internal SSD hard rives and 18TB of extra internal storage.

This computer is not slouch, I know it's not the hardware. I have uninstalled, re-installed, deleted the preferences and still getting hang-ups and freezing. I have been struggling for over an our this morning just trying to get PS working.

I have submitted tons of crash reports, but the problem still happened. I updated to the latest version with no resolve. 

Please let me know if there’s anything I can do to get the working the way it should. It’s costing me time and money as this is my livelihood. I am happy to supply you with any additional info.

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Community Beginner ,
Nov 13, 2021 Nov 13, 2021

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from what i have seen no one cares at this point! i have had this issue for a while and nothing is getting fixed ! just swtich to a different program for now. nothing is getting resolved im very shocked how bad Adobe is doing.

Probably hiring cheap  programmers with zero skill to "fix" bugs lol now we know why they can get anything done.

Probably going to blame it on COVID .....

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Adobe Employee ,
Nov 13, 2021 Nov 13, 2021

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@ricW+K @NickKorchemniy

I'm not seeing any submitted crash reports from either of you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html  


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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Jeffrey, Thank you for that info. and replying to this thread.

I have submitted some of the reports but there were so many yesterday that I did ignore most of them. I just searched for the reports to resend them, but because I uninstalled and reinstalled the app yesterday, it seems like it removed all the crash reports. If you know of a way I can retrieve them please let me know and I will gladly resend. My photoshop takes a very long time to quit, I get the spinning wheel for about 3-5 mins after I select quit. The same with saving large files, the process bar goes immediately to 99% then I get the spinning wheel for a few minutes before it finally closes the saved files. Simple task in PS is very slow, Even the new Neural filters are slow. Thanks in advance for all your help and let me know if you my contact 

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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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There's not a good way to submit them after the fact. If you hit it again, please submit them with your email entered in the Crash Reporter dialog.

 

If you're freezing and seeing the rainbow wheel get a sample process using Activity Monitor: https://helpx.adobe.com/photoshop/kb/how-to-get-a-process-sample-or-spindump.html 

 

Additionally - It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

 

The other general thing to try and narrow down the issue: Restore your preferences using this manual method. Does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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Adobe Photoshop Version: 23.0.1 20211105.r.68 96a498e x64 Number of Launches: 1 Operating System: Mac OS 11.6.1 System architecture: Intel CPU Family:6, Model:5, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 12 Logical processor count: 24 Processor speed: 3300 MHz Built-in memory: 147456 MB Free memory: 87136 MB Memory available to Photoshop: 138603 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.887.2 ACP.local Status: - SDK Version: 1.50.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.21.1.1 - Min Core Sync Required: 4.3.28.24 Live Edit Client SDK Version: 3.86.01 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: HarfBuzz Not Initialized TextEngine: Unifed Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon Pro W5700X
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 17,163 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1692, right=3008 High DPI Monitor Main Display Display: 2 Display Bounds: top=-560, left=3008, bottom=2000, right=4448 Display: 3 Display Bounds: top=0, left=-3008, bottom=1692, right=0 High DPI Monitor ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=91718566 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

[199 ms]
Start sniffer 2021-11-14 09:09:57
# Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64
sniffer -baseTimeMS=91718566 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

{12 ms}
Start platform native
# displays: 3
Display 0
Display: 1952472326
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,008 1,692), w=3,008, h=1,692)
Dimensions: (6,016 3,384)
Physical size: (707.437 399.784)
Pixel size: (0.117593 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro W5700X index=0 preferred=1)

Display 1
Display: 188995480
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((3,008 -560) -> (4,448 2,000), w=1,440, h=2,560)
Dimensions: (1,440 2,560)
Physical size: (335.56 596.55)
Pixel size: (0.233028 0.233028)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro W5700X index=0 preferred=1)

Display 2
Display: 147068333
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-3,008 0) -> (0 1,692), w=3,008, h=1,692)
Dimensions: (6,016 3,384)
Physical size: (521.524 293.357)
Pixel size: (0.0866894 0.0866894)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro W5700X index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon Pro W5700X
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 3
1952472326
188995480
147068333
GPU accessible RAM: 17,163 MB
VRAM: 17,163 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{170 ms}

{170 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: 1952472326
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,008 1,692), w=3,008, h=1,692)
Dimensions: (6,016 3,384)
Physical size: (707.437 399.784)
Pixel size: (0.117593 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915969 index=0 preferred=1)

Display 1
Display: 188995480
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((3,008 -560) -> (4,448 2,000), w=1,440, h=2,560)
Dimensions: (1,440 2,560)
Physical size: (335.56 596.55)
Pixel size: (0.233028 0.233028)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915969 index=0 preferred=1)

Display 2
Display: 147068333
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-3,008 0) -> (0 1,692), w=3,008, h=1,692)
Dimensions: (6,016 3,384)
Physical size: (521.524 293.357)
Pixel size: (0.0866894 0.0866894)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915969 index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon Pro W5700X OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 3
1952472326
188995480
147068333
GPU accessible RAM: 16,368 MB
VRAM: 16,368 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.6.20)
Device version: 2.1 (2.1 ATI-4.6.20)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915969
Display mask: 2047
End platform OpenGL
{179 ms}

{179 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: AMD Radeon Pro W5700X Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,163 MB
VRAM: 17,163 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Sep 5 2021 22:39:07))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 382 GB / s
Compute score: 4,531.24
Device name string: AMD Radeon Pro W5700X Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{197 ms}

Exit code kExitNormal
End sniffer 2021-11-14 09:09:57
[kStatusNormal, kExitNormal]

[199 ms]
Finish RunAllAPIs

[2432 ms]
Start GetSnifferResult

[2432 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90960440468190750689 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2022/ Photoshop scratch has async I/O enabled Scratch volume(s): MY12TB_Drive_B , 10.9T, 3.18T free MY10TB_Drive_A, 9.10T, 9.08T free RRP_4TBHD, 3.64T, 3.32T free Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.dabacbb 79.dabacbb ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 3.2.1 79.77ee9d2. dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.0 79.3649695. AIDE.framework AIDE 2.1.1 79.644b6f32 boost_chrono.framework boost_chrono 14.0.0.0 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 2.0.2 79.77ee9d2. AdobeXMPFiles.framework AdobeXMPFiles 79.dabacbb 79.dabacbb AdobeLinguistic.framework 14.4.0.bc41191 dvaplayer.framework dvaplayer 14.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 5.0.2 79.77ee9d2. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.0.3 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.3 79 . 75634e84 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.0 79.3649695. dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.dabacbb 79.dabacbb AdobeJP2K.framework AdobeJP2K 2.0.2 79.a664172 dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.0.3 79.5031322. dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 17.0.0 17.0.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.2 79.77ee9d2. boost_threads.framework boost_threads 14.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.0.2 79.77ee9d2. boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 6.0.1.48740 79.27c2bd3 dvaui.framework dvaui 14.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 14.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-5.5.4-1-60dbcb9 UPIC 2.3.1 Required plugins: Accented Edges 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.0.1, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.0.1 (952), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.0.1 (952), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.0 © 2002-2021 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.0 © 2003-2021 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 23.0 © 2003-2021 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.0 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Eye Candy 7 Autolayer Autolayer 7.2.3.176 46925 Copyright © 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Autolayer.8li.plugin” Eye Candy 7 Eye Candy 7 7.2.3.176 46925 Copyright (c) 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Photoshop.8bf.plugin” FastCore Routines 23.0 © 1990-2021 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.0 © 2021 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 23.0, Copyright © 2002-2021 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.0 © 2001-2021 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.0.1, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.0.1, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.0.1, © 2001-2021 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.0 © 1990-2021 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.0 © 1990-2021 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.0 © 2003-2021 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.0 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.0.1, © 1999-2021 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.0, © 2002-2021 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 23.0.1, © 2014-2021 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 23.0, © 2015-2021 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.0.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.0.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: Extensis 22.0.0.10183, Copyright © 2021 Celartem, Inc., doing business as Extensis. All rights reserved. - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/Automate/ExtensisFontManagementPS2022.plugin/” Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.0.0.118 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.0.0/" CDO: 1.102.0
CmdN: 1.9.1
CDP: 1.127.0
Projects: 1.0.46 Discover Panel (Loaded) 1.11.0.33 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.41.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.comments-webview/" CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/" Ratio Guides (Prepared) 2.0.7.0 - from the file "Plugin Market Place" Watermark 3 (Prepared) 3.1.3.0 - from the file "Plugin Market Place" CC Libraries Panel (Prepared) 3.14.242.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.cclibrariespanel/" CAPTURE: 1.2.18 STOCK: 2.0.30 Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.cloudValueDialog/" Photoshop UXP Export-As (Prepared) 5.5.11.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.selectionFeedback/" Plugins Panel (Prepared) 1.3.6.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.pluginspanel/" IC popup message (Loaded) 1.0.0.0 Neural Filters (Registered) 1.9.21.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Extensions: Libraries 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Extensis 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/Extensis_Photoshop_HTML/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Free Stock Search 1.5.6 - from the file “/Library/Application Support/Adobe/CEP/extensions/freeStockSearch/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/manager.html” Installed TWAIN devices: NONE

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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@ricW+K If you hold down the shift key and click Yes when it asks to skip loading 3rd party plug-ins does it load faster without issues?

JeffreyTranberry_0-1637008314637.png

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Nov 15, 2021 Nov 15, 2021

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No. It hangs and stays hung. I have to use the task manager to kill the app, then reload it. I've gone back to version 22.5. No problems with the older version.

MikeH

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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@MKHurder That suggestion was for @ricW+K because he has some suspect plug-ins.  I'm not sure what you're seeing. Your system info might help me figure out what you're seeing. It might be best to start your own thread rather than conflate with the issue reported on this thread.


Senior Product Manager - Customer Advocacy - Digital Imaging

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