Photoshop 24.1.1 not showing templates preview

[danl42831687]

Hi,

I am unable to see teh freee tamplate preview.

Tried to look here but it did not reallt help.

The only visible preview is for a remplete i haver in my library (which i don't really remember when it got there)

What can i do to see all the preview?

[Myra Ferguson]

When you go to your Libraries panel, search for the free Photoshop templates. Here's how:

1. Open the Libraries panel (Window > Libraries)
2. Either open an existing library or create a new one
3. In the search field (where the magnifier icon is) below the name of the currently open library, enter "Photoshop free"
4. To the far right of the search field, click the down arrow and select Adobe Stock
5. Below the search field on the left, click the filter icon and select Templates

[danl42831687]

Thanks!

Now I can see them in the library, however they are not yet visible in the New Document thumbs.

[r360studio Kazue Mori]

The same case has been reported in the Japanese community.

The problem seems to be in Windows environment, not Mac.

(Translated from Japanese to English by Deepl)

Re: フォトショップのテンプレートで画像が表示されるようにするにはどうしたらよいですか？ - Adobe Support Community - 13573165
https://community.adobe.com/t5/photoshop-%E3%83%87%E3%82%B9%E3%82%AF%E3%83%88%E3%83%83%E3%83%97-mobi...

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[Pamela99]

I am having the same issue. Totally black templates. Please let me know if you find a solution.