• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
0

Photoshop 24.4.1 crashes after installing Ventura 13.3.1

New Here ,
Apr 28, 2023 Apr 28, 2023

Copy link to clipboard

Copied

Hello,
I'm having trouble with Photoshop 24.4.1 in Ventura 13.3.1. In version 13.1 everything was ok. No problems using Camera Raw either, but when I have to use the tools on the left side, e.g. brush, lasso, PS crashes. Just dies, no error messages or crash report. Has anyone else experienced this?

TOPICS
macOS

Views

274

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 28, 2023 Apr 28, 2023

Copy link to clipboard

Copied

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

*To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
macOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings


If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Author ā€œColor Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 28, 2023 Apr 28, 2023

Copy link to clipboard

Copied

Hi @Nils Petter5C16 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,
Cory

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 28, 2023 Apr 28, 2023

Copy link to clipboard

Copied

Hi,

I've tried all tha actions described here about the preferences, and so on.

Nothing changes the crash situation.

Read it in an earlier post.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 28, 2023 Apr 28, 2023

Copy link to clipboard

Copied

Here is my system info;

Adobe Photoshop Version: 24.4.1 20230418.r.449 53a6c60 x64 Number of Launches: 1 Operating System: Mac OS 13.3.1 System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2400 MHz Built-in memory: 8192 MB Free memory: 2537 MB Memory available to Photoshop: 5451 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.23.1 SAM SDK Version: 3.6.4 ACP.local Status: - SDK Version: 3.0.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.0.24 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: HarfBuzz Not Initialized TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: NVIDIA GeForce GT 650M
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 0
GPU accessible RAM: 1,073 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=900, right=1440 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=44391403 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

[2354 ms]
Start sniffer 2023-04-28 21:39:37
# Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64
sniffer -baseTimeMS=44391403 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

{56 ms}
Start platform native
# displays: 1
Display 0
Display: 2077752442
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,440, 900)
Dimensions: (2,880 1,800)
Physical size: (331.005 206.878)
Pixel size: (0.114932 0.114932)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel HD Graphics 4000 index=0)

# devices: 2
Device 0
Name: Intel HD Graphics 4000
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 1
2077752442
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN

Device 1
Name: NVIDIA GeForce GT 650M
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 0
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{371 ms}

{371 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 2077752442
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,440, 900)
Dimensions: (2,880 1,800)
Physical size: (331.005 206.878)
Pixel size: (0.114932 0.114932)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: NONE

# devices: 1
Device 0
Name: NVIDIA GeForce GT 650M OpenGL Engine
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,024 MB
VRAM: 1,024 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 NVIDIA-16.0.12 355.11.11.10.10.143)
Device version: 2.1 (2.1 NVIDIA-16.0.12 355.11.11.10.10.143)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16918311
Display mask: 480
End platform OpenGL
{1821 ms}

{1821 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: HD Graphics 4000
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Mar 4 2023 12:44:39))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 19 GB / s
Compute score: 100.09
Device name string: HD Graphics 4000
Device vendor string: Intel
Platform name string: Apple
Platform vendor string: Apple

Device 1
Name: GeForce GT 650M
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Mar 4 2023 12:44:39))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 12 GB / s
Compute score: 47.5959
Device name string: GeForce GT 650M
Device vendor string: NVIDIA
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{2344 ms}

Exit code kExitNormal
End sniffer 2023-04-28 21:39:39
[kStatusNormal, kExitNormal]

[2354 ms]
Finish RunAllAPIs

[4159 ms]
Start GetSnifferResult

[4159 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040419413731776601 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 465,6G, 296,5G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.c0204b2def 79.c0204b2def libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.0.04ee3a5 ICUConverter.framework ICUConverter 14.0.04ee3a5 AdobeCrashReporter.framework AdobeCrashReporter 10.5.6 boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.0 79.533c8ff20b. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5. AIDE.framework AIDE 5.2.0 79.78f7814e boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.533c8ff20b. AdobeXMPFiles.framework AdobeXMPFiles 79.c0204b2def 79.c0204b2def AdobeLinguistic.framework 14.5.0.32668ad dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 27.1.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.0.1 79.533c8ff20b. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 77910c0cd dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.c0204b2def 79.c0204b2def AdobeJP2K.framework AdobeJP2K 4.0.0 79.02b25b1 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.b4ac713. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.533c8ff20b. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.2.0 79.533c8ff20b. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52553 79.52a7d42b8 dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Unified Extensibility Platform uxp-7.0.1-3-e8edf70 UPIC 2.6.0 Required plugins: Accented Edges 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Adaptive Wide Angle 24.4.1, Ā© 2014-2023 Adobe. All rights reserved. - from the file ā€œAdaptive Wide Angle.pluginā€ Analog Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file ā€œNikCollection.pluginā€ Angled Strokes 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Average 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œAverage.pluginā€ BackgroundFilter 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œBackgroundFilter.pluginā€ Bas Relief 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ BMP 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Camera Raw 15.3 (1451), Copyright Ā© 2023 Adobe Systems Incorporated - from the file ā€œCamera Raw.pluginā€ Camera Raw Filter 15.3 (1451), Copyright Ā© 2023 Adobe Systems Incorporated - from the file ā€œCamera Raw.pluginā€ Chalk & Charcoal 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Charcoal 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Chrome 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Cineon 24.4 Ā© 2002-2023 Adobe. All rights reserved. - from the file ā€œCineon.pluginā€ Clouds 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œClouds.pluginā€ Color Efex Pro 5 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file ā€œNikCollection.pluginā€ Color Halftone 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Colored Pencil 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ ContĆ© Crayon 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Craquelure 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Crop and Straighten Photos 24.4 Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œCropPhotosAuto.pluginā€ Crop and Straighten Photos Filter 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Crosshatch 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Crystallize 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Cutout 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Dark Strokes 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ De-Interlace 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Dfine 2 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œDfine2.pluginā€ Dicom 24.4 Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œdicom.pluginā€ Difference Clouds 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œClouds.pluginā€ Diffuse Glow 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Displace 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Dry Brush 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Entropy 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Export Color Lookup Tables 24.4 Ā© 2012-2023 Adobe. All rights reserved. - from the file ā€œExport3DLUT.pluginā€ Extrude 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ FastCore Routines 24.4 Ā© 1990-2023 Adobe. All rights reserved. - from the file ā€œFastCore.pluginā€ Fibers 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Film Grain 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Filter Gallery 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ FineStructuresFilter 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œFineStructuresFilter.pluginā€ Fresco 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Glass 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Glowing Edges 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Grain 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Graphic Pen 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Halftone Pattern 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Halide Bottlenecks 24.4 Ā© 2023 Adobe. All rights reserved. - from the file ā€œHalideBottlenecks.pluginā€ HDR Efex Pro 2 5.0.5.47, Copyright c2000-2023, DxO Labs - from the file ā€œHDR Efex Pro 2.pluginā€ HDRMergeUI 24.4, Copyright Ā© 2002-2023 Adobe. All rights reserved. - from the file ā€œHDRMergeUI.pluginā€ HotPixelsFilter 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œHotPixelsFilter.pluginā€ HSB/HSL 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ IFF Format 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Ink Outlines 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ JPEG 2000 24.4 Ā© 2001-2023 Adobe. All rights reserved. - from the file ā€œJPEG2000.pluginā€ Kurtosis 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Lens Blur 24.4.1, Ā© 2002-2023 Adobe. All rights reserved. - from the file ā€œLens Blur.pluginā€ Lens Correction 24.4.1, Ā© 2002-2023 Adobe. All rights reserved. - from the file ā€œLens Correct.pluginā€ Lens Flare 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Liquify 24.4.1, Ā© 2001-2023 Adobe. All rights reserved. - from the file ā€œLiquify.pluginā€ Matlab Operation 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œChannelPort.pluginā€ Maximum 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Mean 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Measurement Core 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œMeasurementCore.pluginā€ Median 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Merge to HDR Efex Pro 2 5.0.5.47, Copyright c2000-2023, DxO Labs - from the file ā€œHDR Efex Pro 2 Automation.pluginā€ Mezzotint 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Minimum 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ MMXCore Routines 24.4 Ā© 1990-2023 Adobe. All rights reserved. - from the file ā€œMMXCore.pluginā€ Mosaic Tiles 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Multiprocessor Support 24.4 Ā© 1990-2023 Adobe. All rights reserved. - from the file ā€œMultiProcessor Support.pluginā€ Neon Glow 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Nik Collection Service 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file ā€œNikCollection.pluginā€ Nik Selective Tool 2 Ā©2000-2023, DxO Labs - from the file ā€œSelectivePalette.pluginā€ Note Paper 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ NTSC Colors 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œNTSC Colors.pluginā€ Ocean Ripple 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ OpenEXR 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Paint Daubs 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Palette Knife 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Patchwork 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Paths to Illustrator 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ PCX 24.4 Ā© 1989-2023 Adobe. All rights reserved. - from the file ā€œPCX.pluginā€ Perspective Efex automation Perspective Efex Photoshop Plugin - from the file ā€œPhotoshopPlugin-automationPerspectiveEfex.pluginā€ Perspective Efex Perspective Efex Photoshop Plugin - from the file ā€œPhotoshopPlugin-filterPerspectiveEfex.pluginā€ Photocopy 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Picture Package Filter 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œChannelPort.pluginā€ Pinch 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Pixar 24.4 Ā© 1989-2023 Adobe. All rights reserved. - from the file ā€œPixar.pluginā€ Plaster 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Plastic Wrap 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Pointillize 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Polar Coordinates 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Portable Bit Map 24.4 Ā© 1989-2023 Adobe. All rights reserved. - from the file ā€œPBM.pluginā€ Poster Edges 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Radial Blur 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Radiance 24.4 Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œRadiance.pluginā€ Range 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Render Color Lookup Grid 24.4 Ā© 2012-2023 Adobe. All rights reserved. - from the file ā€œExport3DLUT.pluginā€ Reticulation 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Ripple 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Rough Pastels 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Save for Web 24.4.1, Ā© 1999-2023 Adobe. All rights reserved. - from the file ā€œSave for Web.pluginā€ ScriptingSupport 24.4, Ā© 2002-2023 Adobe. All rights reserved. - from the file ā€œScriptingSupport.pluginā€ ShadowsFilter 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œShadowsFilter.pluginā€ Sharpener Pro 3: (1) RAW Presharpener 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œSHP3RPS.pluginā€ Sharpener Pro 3: (2) Output Sharpener 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œSHP3OS.pluginā€ Shear 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Silver Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file ā€œNikCollection.pluginā€ Skewness 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ SkinFilter 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œSkinFilter.pluginā€ SkyFilter 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œSkyFilter.pluginā€ Smart Blur 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Smudge Stick 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Solarize 24.4 Ā© 1993-2023 Adobe. All rights reserved. - from the file ā€œSolarize.pluginā€ SP Substance Suite 21.0 Ā© 2019 Adobe. All rights reserved. - from the file ā€œMaterialSuite.pluginā€ Spatter 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Spherize 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Sponge 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Sprayed Strokes 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Stained Glass 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Stamp 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Standard Deviation 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ StrongNoiseFilter 5.0.5, Copyright Ā©2000-2023, DxO Labs - from the file ā€œStrongNoiseFilter.pluginā€ Substance 21.0 Ā© 2019 Adobe. All rights reserved. - from the file ā€œMaterialFilter.pluginā€ Sumi-e 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Summation 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Targa 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Texturizer 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Tiles 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Torn Edges 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Twirl 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Underpainting 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Vanishing Point 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œVanishingPoint.pluginā€ Variance 24.4 Ā© 2006-2023 Adobe. All rights reserved. - from the file ā€œstatistics.pluginā€ Viveza 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file ā€œNikCollection.pluginā€ Water Paper 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Watercolor 24.4.1, Ā© 1991-2023 Adobe. All rights reserved. - from the file ā€œFilter Gallery.pluginā€ Wave 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Wind 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Wireless Bitmap 24.4 Ā© 1989-2023 Adobe. All rights reserved. - from the file ā€œWBMP.pluginā€ ZigZag 24.4.1, Ā© 2003-2023 Adobe. All rights reserved. - from the file ā€œStandard Multiplugin.pluginā€ Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.6.0.46 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.6.0/" CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0 Loaded at: 212 ms - launch time impact: 254 ms ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 5664 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 214 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 221 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder" Loaded at: 4624 ms - launch time impact: 1 ms CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder" Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 5665 ms - launch time impact: 1 ms Photoshop In App Messaging (Loaded) 3.6.10.0 - from the file "Required Folder" Loaded at: 5666 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 4647 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 4648 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.4.0.32 - from the file "Required Folder" Loaded at: 5668 ms - launch time impact: 17 ms Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 27 Extensions: Libraries 1.0.0 - from the file ā€œ/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/index.htmlā€ com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file ā€œ/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/stock-panel-licensing/index.htmlā€ com.adobe.capture.extension 2.0.41 - from the file ā€œ/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/capture/capture.htmlā€ Export As 4.8.15 - from the file ā€œ/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.htmlā€ Export As 4.8.15 - from the file ā€œ/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.htmlā€ com.adobe.cclibraries.manager 1.0.0 - from the file ā€œ/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/manager.htmlā€ Installed TWAIN devices: NONE

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 28, 2023 Apr 28, 2023

Copy link to clipboard

Copied

Thank you for the sysinfo @Nils Petter5C16 one thing we see is your lack of RAM available to Ps:

 

Memory available to Photoshop: 5451 MB

https://helpx.adobe.com/photoshop/system-requirements.html

 

Also, make sure your gpu meets the specs:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

 

Thank you,
Cory

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 28, 2023 Apr 28, 2023

Copy link to clipboard

Copied

LATEST

Try logging into another Mac user account (you should make a new one); still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting*), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

* How to start your M1/M2 Mac in Safe Mode
On your Mac, choose Apple menu () > Shut Down.
After your Mac shuts down, wait 10 seconds.
Press and hold the power button until the startup disks and Options appear.
Press and hold the Shift key, then click Continue in Safe Mode.

Try fixing permissions by running Disk Utility (Disk First Aid) or, again, using Onyx.

Also see: https://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.html

Author ā€œColor Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines