Participant

Answered

Photoshop 25.9 - hangs when moving artboard

Forum|Forum|1 year ago
June 1, 2024
49 replies
24102 views

Hi there,

I'd like to report a bug, as in subject. This happens only in 25.9 version, I've downgraded to 25.7, and it doesn't happen.

When I have a document, with couple of artboards in it (let's say, ad banners) - when I try to move any artboard, and, after clicking on the name, and starting to drag it to move it someplace alse - when I try to pass it over any other artboard, or layer, which is outside the artboards - PS freezes.

It happens every time, in every document I've opened.

Windows

Correct answer vintezisCS

I found the "solution"!!!

If you turn OFF [Auto-size Canvas] option, then there is no more freezing/hanging.

The only side-effect is the canvas size. It stays as is, so if you try to move an artboard out of the canvas, then it will be "hidden".

But the easiest way is to make two empty artboards (when [Auto-size Canvas] is on) and put these to the top left and bottom right corner of the "needed" canvas and then turn OFF the [Auto-size Canvas] option.

Edit: if you move an artboard out of canvas (because you need more space), and it is hidden, you need to turn back ON Auto-size Canvas just once, then every artboard will be on that resized canvas, and you can switch back OFF, and there is no more hanging again

Pls let me now, if its works.

(I'm on an M1 iMac with external display, 16GB ram, Photoshop 25.12)

Show previous replies

Y

yairs97885951

Participant

Having the same issue. no solutions so far?

A

adamg37552826

Participating Frequently

no solution becouse Adobe and "admins don't agree with it" xD.
3 pages of complaning, bug reports, specs and nothing.

GG Adobe

edgarp5596875

Participant

I think its worth considering a class action lawsuit against Adobe for refusing to fix this issue. It quite literally makes the software unusable for any users that work with artboards for their projects. We not only pay for the sofrware license but also with the agreement that the software will be supported.

J

jaroslavholan

Participant

Hi everyone, I created a new thread with a description of the bug, and I'd really appreciate it if you could vote and comment in this new thread. I hope there are many of us affected by this issue, and I’d be glad if someone at Adobe noticed it and started working on a solution. Thank you very much.

https://community.adobe.com/t5/creative-cloud-desktop-bugs/photoshop-26-unusable-artboards-hangs-when-moving-artboard/idi-p/14948885#M3994

D

Danko5FA2

Known Participant

Excuse my ignorance, but why duplicate the issue?
It's been moved to Ideas anyway and the thread's just being diluted. There have already been reports of the bug, but admins don't agree with it.
Also, a bug report should contain more info, like steps to reproduce, severity, how frequent it is etc.

WolfCreativeUK

Participant

Unfortunately, we are having the same issue and cannot find a workaround (and why should we?).

The cost of the Creative Suite is hefty enough, why should we have to find tweaks and workarounds to use the software we all chose to pay for?

If that wasn't bad enough, we still have the transform tool sticking. Select to activate the box and it starts dragging or resizing itself.

Our system is not cheap and has more than enough power to handle anything we throw at it.

Get your act together, Adobe.

A

adamg37552826

Participating Frequently

Now we have a new version of Photoshop 26.0, and the bug still exist.

Ratintype Co

Participant

Now i only using v.24 for task needs multiple project artboard and using v.25 for photo editing hahaha

A

Arnas24747114pv1j

Participant

I've rolled back to version 24.75, and it seemed to fixed the issue. My guess is that the new bounding box previews of layers (I'm guessing that's how they're called) are messing with the fast previews of artboard changes.

chappz180

Inspiring

Reporting this again.

How can Adobe raise the cost of our subscriptions but not be able to make something so simple as artboards flow and move freely like in Illustrator..

I'm this close to just doing all my artwork in Illustrator. Which is actually pathetic in 2024.

@adobe please pleeeeease fix this issue. It is getting laughable

F

Federico37949950fywr

Participating Frequently

I think this is insulting, I work in a profesional environment as most of us do and our workflow is completelly broken with this.
Figma on the contrary is the tool of the future, we can have like 300 frames at the same time without any lag, I believe photoshop is very dead for complex proyects, it just good on photos and one by one haha.

benjaminb67729647

Participating Frequently

Same on my side. We switched to figma for making ad banners and carousels.
I now use photoshop only for photo manipulation and for things that are missing in figma so workflow is kinda bouncing between Figma and PS ..
Figma is much faster without lagging + Faster exporting overall.

Its kinda sad that they cant fix this for so long time now.