Known Participant

質問

Photoshop 26.11 Crash on startup

Forum|Forum|10 months ago
September 30, 2025
返信数 20.
2056 ビュー

Updated to latest photoshop version, windows 11 version and GPU driver.

Crash every single time. Even tried restoring to 25.12.4, sometimes it works, most of the time it doesn't work. Here's the log. What can I do?

UXPLogs_2025-09-30_13-10-15_075915.zip

Windows

nz_graphics9019

Participant

ok now the issues is that photoshop do not load or open at all, either 25 version or 26, they simply DON'T load. Am I loosing money and commissions? Yes. Do I need still to pay YOU for making me lose money Adobe? Yes.

Y'all need to resolve this or ooooh boy I will buy all affinity and simply say goodbye as all the artists lately do.

This is frustrating.

MratajczakPhotography

Participating Frequently

I use 26.8.1. I don't update. It's been my experience "UPDATES" break the working system so I don't do it. Adobe will be history with me once the year is up because of their flakey updates. I don't usually buy software because the free stuff is usually better if not equal to the PAID nonsense and It's certainly NOT worth continuing to pay for if it can't be updated.

alexandras55461076

Participant

same problem here since yesterday. Photoshop 26.11, Windows 25H2.

Sameer K

Community Manager

Hey All! We've not found specific info or crash reports from your accounts.

If Photoshop is crashing at launch, please check if this thread matches what you see: https://adobe.ly/4hjl80s

If this isn't what you see, please follow the steps here: https://adobe.ly/4opB9nZ

Troubleshooting GPU issues in Photoshop: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

If this does not help, please create a new post with specific info, and if you see a crash dialog, please follow the steps here to submit a crash report to us: https://adobe.ly/3JaIngs

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

adamt18510785

Inspiring

Your GPU link is a 404. Also, the startup crash isn't locking on brushes or Conversion, it's just that those are typically the longest to load, but in reality, it's happening at a random point in the startup. Still happens even if i turn the gpu sup off, and the Adjustment layer hue&sat bug is back.

adamt18510785

Inspiring

I have been crashing on this version, seems like mine crashes on reading brushes.

NWR_1234

Participant

Another vote for crashing @ 26.11 version. I have resulted in going back to 26.10 and it was tempermental however I can get it to load almost every time. Windows 11 24H2 (if that helps)

nz_graphics9019

Participant

Me too. 26.11 version DO NOT open. Please if anyone works for a living and PAY adobe, do NOT and I repeat, do NOT install the version of 26.11. It will crash all photoshop and won't work at all.

MratajczakPhotography

Participating Frequently

I had the same issue. I installed 26.0 and I don't update. That works! I hope this helps.

Rinthe1作成者

Known Participant

I also tried using adobe creative cloud cleaner tool to remove photoshop and reinstalled it. No luck.
Also tried uninstalling reinstally many many times. No luck.

Sameer K

Community Manager

Thanks for the updates, @Rinthe1. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

Do you know if this happens with the specific documents? Is it stored on an external drive or in a folder associated with cloud backup services? Working through a network, or an external drive, is unpredictable & is not recommended. Head here to learn more: https://adobe.ly/3A2G2zK

Something as basic as 'Run as Administrator' helps in a few cases.

Just head to the Photoshop installation folder (Default - C:\Program Files\Adobe\Adobe Photoshop 2025)

Find Photoshop.exe > right-click > use 'Run as Administrator'.

If this does not help, try booting the Windows device in Safe Mode with networking to check how Photoshop behaves: https://adobe.ly/43BzvZ3

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

Rinthe1作成者

Known Participant

There are no crash report/dialogue that comes up. it just closes after I see the photoshop window briefly.

I tried run as admin, no luck.

Safemode with networking seemed to work. ANd I was able to get system info from safemode:

Adobe Photoshop Version: 26.11.0 20250918.r.18 a87e57f x64 (final, Release)
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.6584
System architecture: AMD CPU Family:15, Model:1, Stepping:0, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 3500 MHz
Built-in memory: 130981 MB
Free memory: 84025 MB
Memory available to Photoshop: 103760 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.11.1
SAM SDK Version: 14.3.2
ACP.local Status:
- SDK Version: 5.8.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.7.0.5
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.3.2
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
Content Credentials is not available
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 0
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Microsoft Basic Render Driver
GPUVendor: UNKNOWN
Microsoft Basic Render Driver UNKNOWN, MICROSOFT
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 0
HasSufficientRAM: 1
GPU accessible RAM: 68,671 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=22933 -comment=Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64

[1 ms]
Start GetSnifferResult

[101 ms]
Start sniffer 2025-10-01 09:38:50
# Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=22933 -comment=Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64

{37 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Microsoft Basic Render Driver index=0)

# devices: 1
Device 0
Name: Microsoft Basic Render Driver
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 68,671 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,671 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: UNKNOWN
Driver date: UNKOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Supports UMA: SUPPORTED
D3D-ID: 140
End platform native
{58 ms}

{58 ms}
Start platform OpenCL
# displays: 0

# devices: 0
End platform OpenCL
{88 ms}

Exit code kExitNormal
End sniffer 2025-10-01 09:38:50
[kStatusNormal, kExitNormal]

[101 ms]
Finish RunAllAPIs

[103 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 94070290215335188914
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\Eric\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 952.5G, 108.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
act_tracing.dll Adobe Common Toolkit 1.0.68
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/04/29-08:14:41 79.7bc3f9c 79.7bc3f9c
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.e3adea7 79.e3adea7
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/04/09-06:36:00 79.1939c22 79.1939c22
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
BIBUtils.dll BIBUtils 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CoolType.dll CoolType 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.11
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.11
PSViews.dll Adobe Photoshop 2025 26.11
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.9f41d70 79.9f41d70
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
UPIC 2.6.0


Required plugins:

Accented Edges 26.11 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.11 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.11 - from the file “Filter Gallery.8bf”
Average 26.11 - from the file “Average.8bf”
Bas Relief 26.11 - from the file “Filter Gallery.8bf”
BMP 26.11 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.11 - from the file “Filter Gallery.8bf”
Charcoal 26.11 - from the file “Filter Gallery.8bf”
Chrome 26.11 - from the file “Filter Gallery.8bf”
Cineon 26.11 - from the file “Cineon.8bi”
Clouds 26.11 - from the file “Clouds.8bf”
Color Halftone 26.11 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.11 - from the file “Filter Gallery.8bf”
Conté Crayon 26.11 - from the file “Filter Gallery.8bf”
Craquelure 26.11 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.11 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.11 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.11 - from the file “Filter Gallery.8bf”
Crystallize 26.11 - from the file “Standard MultiPlugin.8bf”
Cutout 26.11 - from the file “Filter Gallery.8bf”
Dark Strokes 26.11 - from the file “Filter Gallery.8bf”
De-Interlace 26.11 - from the file “Standard MultiPlugin.8bf”
Dicom 26.11 - from the file “Dicom.8bi”
Difference Clouds 26.11 - from the file “Clouds.8bf”
Diffuse Glow 26.11 - from the file “Filter Gallery.8bf”
Displace 26.11 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.11 - from the file “Filter Gallery.8bf”
Entropy 26.11 - from the file “statistics.8ba”
Export Color Lookup Tables 26.11 - from the file “Export3DLUT.8be”
Extrude 26.11 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.11 - from the file “FastCore.8bx”
Fibers 26.11 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.11 - from the file “Filter Gallery.8bf”
Filter Gallery 26.11 - from the file “Filter Gallery.8bf”
Fresco 26.11 - from the file “Filter Gallery.8bf”
Glass 26.11 - from the file “Filter Gallery.8bf”
Glowing Edges 26.11 - from the file “Filter Gallery.8bf”
Grain 26.11 - from the file “Filter Gallery.8bf”
Graphic Pen 26.11 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.11 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.11 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.11 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.11 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.11 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.11 - from the file “Filter Gallery.8bf”
JPEG 2000 26.11 - from the file “JPEG2000.8bi”
Kurtosis 26.11 - from the file “statistics.8ba”
Lens Blur 26.11 - from the file “Lens Blur.8bf”
Lens Correction 26.11 - from the file “Lens Correction.8bf”
Lens Flare 26.11 - from the file “Standard MultiPlugin.8bf”
Liquify 26.11 - from the file “Liquify.8bf”
Matlab Operation 26.11 - from the file “ChannelPort.8bf”
Maximum 26.11 - from the file “statistics.8ba”
Mean 26.11 - from the file “statistics.8ba”
Measurement Core 26.11 - from the file “MeasurementCore.8me”
Median 26.11 - from the file “statistics.8ba”
Mezzotint 26.11 - from the file “Standard MultiPlugin.8bf”
Minimum 26.11 - from the file “statistics.8ba”
MMXCore Routines 26.11 - from the file “MMXCore.8bx”
Mosaic Tiles 26.11 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.11 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.11 - from the file “Filter Gallery.8bf”
Note Paper 26.11 - from the file “Filter Gallery.8bf”
NTSC Colors 26.11 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.11 - from the file “Filter Gallery.8bf”
OpenEXR 26.11 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.11 - from the file “Filter Gallery.8bf”
Palette Knife 26.11 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.11 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.11 - from the file “Standard MultiPlugin.8bf”
PCX 26.11 - from the file “PCX.8bi”
Photocopy 26.11 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.11 - from the file “ChannelPort.8bf”
Pinch 26.11 - from the file “Standard MultiPlugin.8bf”
Pixar 26.11 - from the file “Pixar.8bi”
Plaster 26.11 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.11 - from the file “Filter Gallery.8bf”
Pointillize 26.11 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.11 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.11 - from the file “PBM.8bi”
Poster Edges 26.11 - from the file “Filter Gallery.8bf”
Radial Blur 26.11 - from the file “Standard MultiPlugin.8bf”
Radiance 26.11 - from the file “Radiance.8bi”
Range 26.11 - from the file “statistics.8ba”
Render Color Lookup Grid 26.11 - from the file “Export3DLUT.8be”
Reticulation 26.11 - from the file “Filter Gallery.8bf”
Ripple 26.11 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.11 - from the file “Filter Gallery.8bf”
Save for Web 26.11 - from the file “Save for Web.8be”
Save for Web Drover 26.11 - from the file “Save for Web Drover.8be”
ScriptingSupport 26.11 - from the file “ScriptingSupport.8li”
Shear 26.11 - from the file “Standard MultiPlugin.8bf”
Skewness 26.11 - from the file “statistics.8ba”
Smart Blur 26.11 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.11 - from the file “Filter Gallery.8bf”
Solarize 26.11 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.11 - from the file “Filter Gallery.8bf”
Spherize 26.11 - from the file “Standard MultiPlugin.8bf”
Sponge 26.11 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.11 - from the file “Filter Gallery.8bf”
Stained Glass 26.11 - from the file “Filter Gallery.8bf”
Stamp 26.11 - from the file “Filter Gallery.8bf”
Standard Deviation 26.11 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.11 - from the file “Filter Gallery.8bf”
Summation 26.11 - from the file “statistics.8ba”
Targa 26.11 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.11 - from the file “Filter Gallery.8bf”
Tiles 26.11 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.11 - from the file “Filter Gallery.8bf”
Twirl 26.11 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.11 - from the file “Filter Gallery.8bf”
Vanishing Point 26.11 - from the file “VanishingPoint.8bf”
Variance 26.11 - from the file “statistics.8ba”
Water Paper 26.11 - from the file “Filter Gallery.8bf”
Watercolor 26.11 - from the file “Filter Gallery.8bf”
Wave 26.11 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.11 - from the file “WIASupport.8li”
Wind 26.11 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.11 - from the file “WBMP.8bi”
ZigZag 26.11 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 10.2.0.30 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-10.2.0\"
CmdN: 1.27.12
FMS: 1.11.5
UAM: 1.5.0
UAB: 2.18.0-17
UAB4: 5.47.0
AXT: 1.0.5
Loaded at: 204 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2508.130.0.11 - from the file "Required Folder"
Loaded at: 205 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
Loaded at: 11839 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.29.3.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.23.0 - from the file "Required Folder"
Loaded at: 207 ms - launch time impact: 0 ms
In app notifications (Loaded) 10.0.211.0 - from the file "Required Folder"
Loaded at: 225 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 11663 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.12.60.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.9.0 - from the file "Required Folder"
Loaded at: 11839 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.12.5.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.8.0 - from the file "Required Folder"
Loaded at: 11840 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 11553 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 11554 ms - launch time impact: 0 ms
Neural Filters (Loaded) 1.15.0.102 - from the file "Required Folder"
Loaded at: 13237 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 52

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\index.html”
Perspective Tools 2 2.3.0 - from the file “C:\Users\Eric\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.perp2\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\extensions\capture\capture.html”
Coolorus 2․5 2.5.17 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.moongorilla.coolorus2\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Escape Motions Connect 1.5.2 - from the file “C:\Users\Eric\AppData\Roaming\Adobe\CEP\extensions\com.escapemotions.psconnect\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\manager.html”

Installed TWAIN devices: NONE

Aleke

Community Manager

Hi @Rinthe1! Thanks for reaching out.
From your post history, it looks like you've been experiencing crashes since at least August across multiple versions of Photoshop, has this been happening for a while now?
It would really help to take a look at your System Info. You can find it in Photoshop under Help > System Info. Just copy the details into a text file and attach it to your reply, or feel free to share it via Google Drive, WeTransfer, or any other file-sharing service you prefer.
Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

Rinthe1作成者

Known Participant

Yes it's been happening a ton this year. And i can't access Help > System Info because photoshop crashes on launch.

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