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Photoshop 3D not working "The 3D features require that 'Use Graphics Processor'..."

Community Beginner ,
May 06, 2024 May 06, 2024

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Hello, I have this problem when trying to use 3D

"The 3D features require that 'Use Graphics Processor' is enabled in the Performance preferences. Your video card must meet the minimum requirements and you may need to Check that your driver is working correctly."

I saw other threads about 3d problems but nothing works for me, Use Graphics Processor is already enabled and I dont see the Deactivate Native Canvas option

 

Version: 25.7

 

 

Jafet292876122f4g_0-1715057013711.pngJafet292876122f4g_1-1715057020528.png

Device name Flow
Processor AMD Ryzen 9 5900HS with Radeon Graphics 3.30 GHz
Installed RAM 16.0 GB (15.4 GB usable)
Device ID B207FB64-C1B6-472B-B88F-6BC6166FE5F9
Product ID 00325-82259-78333-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

 

Edition Windows 11 Home
Version 23H2
Installed on ‎10/‎14/‎2023
OS build 22631.3447
Experience Windows Feature Experience Pack 1000.22688.1000.0

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correct answers 1 Correct answer

Community Expert , May 06, 2024 May 06, 2024

Adobe is in the process of removing 3D and related functions from Photoshop, so you'll need to install Photoshop 22.2 for fully working 3D from your Adobe Creative Cloud Desktop Application.

https://helpx.adobe.com/pt/photoshop/kb/3d-faq.html

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Adobe
Community Expert ,
May 06, 2024 May 06, 2024

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Adobe is in the process of removing 3D and related functions from Photoshop, so you'll need to install Photoshop 22.2 for fully working 3D from your Adobe Creative Cloud Desktop Application.

https://helpx.adobe.com/pt/photoshop/kb/3d-faq.html

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