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Question

Photoshop 6.0 cannot 'Save As' - PS crashes

Forum|Forum|3 years ago
April 17, 2022
8 replies
1325 views

recently the PS 6.0 on my win10 computer began 'crashing' when i try to 'Save As' a file. The 'Save As' window appears briefly (so as to enter the file name) but quickly disappears as PS crashes. If i simply make changes to a file and use the 'Save' action, the file saves OK. 'Save As' fails from main file menu or from the 'Save for Web' procedure. Compatibility is set for Win98/ME.

When i initially installed PS 6.0 on this machine, all file saving actions worked OK. then something changed (win10 update?).

Windows

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Stephen Marsh

Community Expert

You could try if a script allows you to Save As or Save for Web without crashing.

J

JimboatAuthor

Participating Frequently

ok. where do i do that?

/Jim

Stephen Marsh

Community Expert

If you don't have Image Processor Pro (not to be confused with Image Processor which comes with Photoshop):

https://sourceforge.net/projects/ps-scripts/files/Image%20Processor%20Pro/

I'm not sure which version for PS6...

Although known for batch processing, it can save an open file in various formats with various options.

A much simpler script could be used, the IPP script above is just the first one that I had a link to.

Jeff Arola

Community Expert

How much free space does the drive have on the computer that ps 6 crashes on?

J

JimboatAuthor

Participating Frequently

The Win10-64 Home computer that ps 6 crashes on has 1TB hdd with 800gb free. the Win10-64 Home computer that doesn't crash with ps 6 has the same. could drive or partition size have an effect?

/Jim

Jeff Arola

Community Expert

Your good.

It's only when the hd free spsce is more than 1 TB that photoshop versions older than cs have problems.

J

JimboatAuthor

Participating Frequently

I am still having the same problem (not able to SaveAs).(https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-6-0-cannot-save-as-ps-crashes/td-p/12885045) Resetting the Preferences file did not fix my problem. There is an issue somewhere (that i've not been able to find) since i have 2 Win10-64 Home computers, one operates PS 6.0 perfectly, the other crashes when using SaveAs. it seems like there is a fix... i just can't find where it is!

/Jim

J

JimboatAuthor

Participating Frequently

I can't figure out why i have PS 6.0 installed on another Win10-64 Home computer and it works fine, saves files as normal without issue. But on a different Win10-64 Home Computer, PS6.0 will NOT SaveAs files - crash every time. Can't see the difference in any setup between 2 computers.

Why does PS6.0 work fine in one location, but NOT in another? how can i find the difference?

/Jim

Jeff Arola

Community Expert

With windows 10 this could be the solution:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-cc-won-t-save-file-error-fi...

J

JimboatAuthor

Participating Frequently

Nuts! This didn't work either! thanks for the suggestion. 😞

/Jim

J

JimboatAuthor

Participating Frequently

not helpful. i'm not planning on ignoring all windows 10 updates, just to accomodate a problem caused by a previous update. your response is not helpful, but thanks anyway.

/Jim

c.pfaffenbichler

Community Expert

To reiterate what @lambiloon already said, even if you should not want to read it:

When one decides to stick with obsolete software one should make sure one is able to roll back any and all software and hardware updates in case they »break« the set-up.

What have you done for all-purpose trouble-shooting so far?

As @Ged_Traynor already mentioned Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point.

Several points on this page do not apply to your set-up but check it out nonetheless:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

J

JimboatAuthor

Participating Frequently

c.pfaffenbichler - thanks for your reply. I have reset all Photoshop preferences, no change to behavior. even uninstalled PS 6 and reinstalled - first run works ok (SaveAs function works ok), but after re-boot and thereafter, back to situation where 'SaveAs' function crashes PS 6. PS 6 is set to compatibility Win98/ME (which previously corrected any poor PS 6 misbehaviors).

i realize that i'm using an obsolete version of PS on new WinOS. Stopping all Win10 updates isn't a desirable approach, since we're then missing all Windows fixes (perhaps for this issue, and for all other existing Win10 issues) i like the PS 6.0 version, can't afford the cost of a new version. I've come to this forum for help, that's all.

/Jim