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evar52775736
Participating Frequently
October 4, 2019
Question

Photoshop access overseas

  • October 4, 2019
  • 4 replies
  • 3362 views

I want to travel overseas and will take my computer with me. I will have internet access. But a different IP address (obviously). I do monthly payments for photoshop. Will I still have access to photoshop after the new payment. (and before) Will photoshop recognize my computer? Thank you so much in advance.

    4 replies

    Ussnorway7605025
    Ussnorway7605025
    Legend
    October 6, 2019

    yes installing a VPN can block the network traffic Adobe uses and that can cause the 'phone home' script to fail which will then lock your software because it didn't 'phone home' with in 30 days

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    evar52775736Author
    Participating Frequently
    October 7, 2019
    Thank you. That helps. I wasn't´t quite sure about that. I will go to Indonesia for a few months. Will it still be able to `Phone home`after a month (since I have a monthly description..
    Martin_Bns
    Martin_Bns
    Inspiring
    October 4, 2019

    That will not be an issue. I travel so much and never had a single problem.

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      evar52775736Author
      Participating Frequently
      October 5, 2019
      Thank you Martin. I think I won´t have any trouble either.
      Warren Heaton10841144
      Community Expert
      Warren Heaton10841144Community Expert
      Community Expert
      October 4, 2019

      The Creative Cloud subscription is linked to your Adobe ID, not the IP address of the computer being used.  So, yes, you can run Photoshop on your computer in different locations.  You can even run it on a different computer.  Let's say you usually work on your computer in Los Angeles, California and then travel to Australia and your computer fails to boot up.  You could log into your Createive Cloud account with your Adobe ID on another computer entirely and continue to work.  It could even be a computer that alraedy has it installed.  You would just log the current CC user out and then log yourself in.

       

      For what it's worth, you can have your Adobe ID active on two computers.  If you log in on a third computer without logging out of one of the two current logins, the Creative Cloud desktop applicaiton will prompt to you to pick a computer to deactivate in order to continue.  What's nice about that is you don't need to remember to logout ahead of time.

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        evar52775736Author
        Participating Frequently
        October 5, 2019

        (Email removed by moderator. Please do not post personal details in this public forum)

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        evar52775736Author
        Participating Frequently
        October 5, 2019
        Hello Warren, thank you sooo much for all the info you gave me. Makes me feel a lot better. Now I will travel without worry.
        Sahil.Chawla
        Adobe Employee
        Sahil.Chawla
        Adobe Employee
        October 4, 2019

        Hi There,

        Photoshop should work as expected, you only need to connect to the internet once in every 30 days, please have a look at this article for more information. https://helpx.adobe.com/in/creative-cloud/kb/internet-connection-creative-cloud-apps.html

         

        Regards,
        Sahil

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          evar52775736Author
          Participating Frequently
          October 4, 2019
          Thank you Sahil. One more question. I´m thinking of installing a VPN but I hear people are having trouble accessing their photoshop when doing so. Can you help? Thank you
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