• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

PHOTOSHOP BETA NOT SHOWING IN APP

New Here ,
Jun 08, 2023 Jun 08, 2023

Copy link to clipboard

Copied

Hi there - anyone know why the PS beta is not showing up - or the beta category at all? I'm on OS Ventura 13.4

 

Trevor30058857jtzh_0-1686234744392.png

 

TOPICS
macOS

Views

506

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jun 08, 2023 Jun 08, 2023

Copy link to clipboard

Copied

LATEST

@Trevor30058857jtzh 

 

First, if you are on an Enterprise account, you need to talk to your IT department to give you access. We can't help with that one.

Otherwise, see if this thread helps:
https://community.adobe.com/t5/download-install-discussions/beta-apps-are-not-showing-up-in-creative... 
The OP with the same issue solved it this way:
"I downloaded and ran a Creative Cloud Uninstaller (straight uninstall wouldn't work) then downloaded and re-installed Creative Cloud. It's shows up now."


A second thread (in Enterprise) has a different solution provided by an employee:
https://community.adobe.com/t5/enterprise-teams-discussions/adobe-creative-cloud-app-5-7-1-1-not-sho... 
There is a screenshot there as well.


A third idea is to contact Adobe Customer Care and let them assist.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Please let us know which of these works for you.

Jane

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines