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Photoshop can't display the color red (only orange)

New Here ,
Mar 29, 2020 Mar 29, 2020

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Using a new PC with Windows 10. The issue is only in photoshop. I know where red is supposed to be in the color window but it just goes from orange to orange.

 

To test this I made a red image (which looks orange in photoshop). Looking at it in any other program it is red.

 

Look at the attached screenshots.

 

It's not the image mode, since the same PSD looks correct on many other computers. And the weirdest part is: in the "recent image" thumbnails in the "home" screen, the colors are correct. But when I click to open the file it's bright orange.

 

 

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correct answers 1 Correct answer

Community Expert , Mar 29, 2020 Mar 29, 2020

That's a defective manufacturer monitor profile, most likely distributed through Windows Update.

 

If you don't have a calibrator to make a new profile, use sRGB IEC61966-2.1 as a temporary measure for now. It won't be entirely accurate, but better than a broken profile. Relaunch Photoshop when done, it needs to load the profile at startup:

Displayprofile_20_3.png

 

Applications that don't support color management don't use the monitor profile at all, and so are unaffected by a bad profile.

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Community Expert ,
Mar 29, 2020 Mar 29, 2020

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That's a defective manufacturer monitor profile, most likely distributed through Windows Update.

 

If you don't have a calibrator to make a new profile, use sRGB IEC61966-2.1 as a temporary measure for now. It won't be entirely accurate, but better than a broken profile. Relaunch Photoshop when done, it needs to load the profile at startup:

Displayprofile_20_3.png

 

Applications that don't support color management don't use the monitor profile at all, and so are unaffected by a bad profile.

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New Here ,
Mar 29, 2020 Mar 29, 2020

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Thanks, that helps. I've never had to calibrate before, but these are DVI monitors that have hdmi cable converters to plug into the new computer. Any suggestions on how to start calibrating in this situation?

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