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Participant
July 5, 2023
질문

Photoshop can't open files due to a program error.

  • July 5, 2023
  • 4 답변들
  • 289 조회

Photoshop 无法打开任何文件并显示一条错误消息,指出“由于程序错误,无法完成您的请求”。

在“首选项-性能”中取消图形处理后,我可以打开文件。但是,当我完成尝试关闭文件时,它会给出相同的错误消息:“由于程序错误,无法您的请求。”即使直接关闭程序也无法解决问题。我使用的是 2019 MacBook Pro Intel 版本macOS 13.4.1,Photoshop版本是24.6。

 

이 주제는 답변이 닫혔습니다.

4 답변

Kevin Stohlmeyer
Community Expert
Community Expert
July 6, 2023

Try turning off iCloud sync temporarily. Wondering if its a similar issue as Dropbox - the sync is causing issues opening or saving files.

w293239526uil작성자
Participant
July 6, 2023

@Kevin Stohlmeyer  "Hello, I'm not running Dropbox sync. I only have iCloud open, but the files I want to open are stored locally."

w293239526uil작성자
Participant
July 6, 2023

"Hello, I'm not running Dropbox sync. I only have iCloud open, but the files I want to open are stored locally."

Kevin Stohlmeyer
Community Expert
Community Expert
July 5, 2023

Hi @w293239526uil do you happen to have Dropbox sync running?