Photoshop canvas keeps freezing while editing on Windows 10
- March 19, 2021
- 1 reply
- 574 views
Hey all, this is Fletcher, and I need some help solving a Photoshop problem.
I recently started having screen freezes in Photoshop. Periodically, I will be working and my canvas window freezes. I have access to all of my layers, tools and menus, but the canvas/display area itself will not respond. I am able to close and reopen my files and that fixes it until it happens again. This is not specific to one file as it happens to whatever I am working on.
To try and solve this, I restarted my computer. I checked to make sure Photoshop was updated, which it was. I also upped my RAM usage from 8.6 GB to 9.5 GB and optimized my cache to Dafault/Photos.
Here is my user info:
- Photoshop 22.3.0
- Windows 10 Dell Precision 3640 (Brand New 2021)
- 16 GB RAM
- Wacom Cintiq 21UX Display Screen + pen
I am stumped, and I need your help! My coworker, who has the same setup as me, experiences this from time to time too.
Thank you for your help,
Fletcher
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