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Participant
October 19, 2015
Question

Photoshop CC 2015 Export As Desktop folder bug

  • October 19, 2015
  • 52 replies
  • 55084 views

Hello,

I use Windows 10 64bit and Photoshop CC 2015 with all latest updates installed. I have an issue when i follow these steps:

If i use Export As or Quick Export and save on Desktop folder then all subfolders on Desktop open in a new window.

Thank you.

This topic has been closed for replies.

52 replies

ernestask
Participant
April 20, 2016

Do Adobe reps monitor these forums? How long will this take. It's really slowing my work rate...

Akash Sharma
Legend
April 20, 2016

Hi All,

This has been identified as a Bug in Photoshop and we are working towards a fix.

Regards,

Akash

ernestask
Participant
April 20, 2016

XTFbRl8.png

Participant
April 20, 2016

I too have to deal with this. I tried the registry fix but it isn't permanent, it comes back every time. It doesn't only happen to the Downloads folder, but the Desktop folder (and probably others as well, depending on which folders you export to).

A few possible troubleshooting points for the folks at Adobe (if ever they're still listening to their paying customers), is that after using the new Export As function, Photoshop will attempt to open up the folder it exported to.

Somehow Photoshop doesn't use the existing This PC > Downloads or D:\Downloads path but uses a separate Downloads path. This is the same path that opens up in 1 or 2 new windows whenever you click on a folder in the Downloads folder.

My guess is that Photoshop was programmed to change/use the registry to fire up the exported folder, and that causes the path to the folder to be wonky.

Please fix it guys!

Participant
April 20, 2016

As further experiments, I tried exporting to the Documents, Desktop folders, and now they all exhibit the same "open up additional folders" issue.

So, I'm very sure it's because of some bug in the Export As, and Quick Export As... function.

lokide
Participant
April 15, 2016

Hello,

I have the same problem, and deleting the NavPane folder from the registry didn't help at all this time. Worked with another build of win10, maybe with the newest versions something changed.


PLEASE, tell me how to fix this annoying BUG, becuase, yes, it's a BUG.


Regards,

Stefano.

jhourihane
Participant
April 13, 2016

Indeed, this issue has still not been addressed and is incredibly time consuming and frustrating.  Please can someone at least confirm that Adobe have managed to reproduce the issue and are looking into it?

ernestask
Participant
April 13, 2016

Still not fixed, making day to day work a real pain with all these folders popping up! is this issue being addressed?!

Participating Frequently
April 13, 2016

Please adobe fix this ... it annoys the hell out of me

akence
Participant
July 20, 2016

I'm having the same issue!

GT2204
Participating Frequently
July 20, 2016

Try going to the folder you are having trouble with....

Then go in to Folder Options

Select the option 'Open each folder in new window'

Also select the option 'double click to open'

This reverse setting seems to fix the issue. I haven't had the double

window popups since changing this setting.

George Tchetvertakov

Mobile: +61 (0)4211 869 04

Email: georgui@gmail.com

Skype ID: george.tchetvertakov

LinkedIn: *linkedin.com/in/tchetvertakov

<http://www.linkedin.com/in/tchetvertakov>*

On 21 July 2016 at 04:05, akence@tmwsystems.com <forums_noreply@adobe.com>

Participating Frequently
January 29, 2016

Advance only, beware.

Create a .reg file and paste the following inside of it save as whatever you want.

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Modules\NavPane]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Modules\NavPane]

Create a .bat file and paste the following inside of it replacing the name and location of the .reg file with the one you just created and save as whatever you want.

taskkill /f /im "explorer.exe"

regedit.exe /s C:\NavPane.reg

explorer.exe

Run as admin whenever you need it.

EpicShaile
Participant
May 13, 2016

jmmontoro your fix works great for me thanks. Adobe; shame on you and your terrible support staff

Participant
January 26, 2016

**What I'm about to say has barely been tested and should be used at your own risk**

In order to make this fix somewhat more permanent, I did the following:

In regedit navigate to:

          HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Modules

Right click on "Modules" and select "Permissions"

Click "Advanced" in the bottom right

At the bottom, hit "Disable Inheritance" (not sure if this is required)

For each item in the main list, select it and click edit below the list. In this new window, make sure "Read" is the only box selected and that it applies to this key and all subkeys.

Once you've changed that for every item, hit "Ok" on both 2 remaining popups, close the registry editor, and restart your computer (simply killing explorer will not be enough in this case).


I have been using this fix for about an hour with no repercussions and it has not reverted. However, since nothing can write to this key anymore, this could be dangerous, so do this at your own risk!!

Hope this helps!

Participating Frequently
January 21, 2016

Want to get my 2 cents in here - having the same issue here.  Stupid folder keeps opening up on me all day while I am trying to work.

November 21, 2015

I managed to fix this issue myself.

When you use quick export or save as Photoshop CC does some nasty stuff with your registry, luckily you can just delete the key it changes. After I deleted the following key and restarted my computer folders were behaving normal again.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Modules\NavPane

Delete that key and then recreate it (right click Modules and then 'new key' and name it NavPane). I hope Adobe does something about this because I don't want to mess with my registry everytime I save something...

Participant
August 19, 2016

I can confirm I had this same fecking issue and this has solved the problem.

**ADOBE - Please fix this annoying problem ASAP**

Before coming here I had this issue for months. I've had to reinstall Windows 10 three times but this issue keeps coming back, time and time again.

Without Photoshop installed I'm completely fine. After a number of days using Photoshop CC and exporting / save as my files, the issue eventually appears whereby every time I open a my Downloads folder (I save to Downloads) or a folder within the Downloads folder it opens up a new Explorer Window. No settings can fix this in Windows.

Worse still, most times it opens up 2 new Windows of the same folder I want to open...

After tearing my hair out for months and just putting up with it, this has finally solved the problem (until next time I export something - I hope not anyway!).

ADOBE - You need to fix this. I use Photoshop every day for work. I can't imagine how many other people are struggling and just having to deal with it not knowing its Photoshop to blame and not a Windows issue.