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christophervas
Participant
October 19, 2015
Question

Photoshop CC 2015 Export As Desktop folder bug

  • October 19, 2015
  • 52 replies
  • 55085 views

Hello,

I use Windows 10 64bit and Photoshop CC 2015 with all latest updates installed. I have an issue when i follow these steps:

If i use Export As or Quick Export and save on Desktop folder then all subfolders on Desktop open in a new window.

Thank you.

    This topic has been closed for replies.

    52 replies

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    A
    andreasn16125003
    Participant
    January 30, 2017

    Just wanted to say that i have had this problem to for over a year... The more that complain the better. right?
    Please fix it ffs

    N
    newloops
    Participating Frequently
    November 9, 2016

    Wow, I now see this was reported in October 2015, over 1 YEAR ago!! Crazy!

    I have updated windows and uninstalled Photoshop and creative cloud the the folders still are not working right.

    danc37930389
    danc37930389
    Participating Frequently
    October 23, 2016

    Following any Windows update, you'll need to run the fix I outlined again: Re: Photoshop CC 2015 Export As Desktop folder bug . I don't think this will ever be fixed by Adobe.

    Faunk
    Faunk
    Participant
    October 27, 2016

    doesn't work anymore. still opens up two new windows, regedit and permission solution did not help

      S
      scojo_
      Participating Frequently
      September 30, 2016

      Coming up to a year later, and this problem has still yet to be addrssed.

      Can we at least get an answer as to what is happening here?

      G
      glowei
      Participant
      September 29, 2016

      I'm a programmer. A big part of my job is hopping around files. A LOT. But I'm also the graphics designer for the team, and this bug is literally the worst part of my day, every day.

      Yes, it is reproducible. Yes, deleting the NavPane registry key does fix it until the next save.

      We know the problem. We know the key that causes it. We know the menu option that instigates it.

      Why is this still not fixed after more than a year? This is literally the definition of a stop-ship bug. A bug that impedes the user's ability and expected workflow without any explanation or side-effective benefit.

      If this bug were a side effect of how Windows does something? Sure, I'd accept that. Big bad Windows 10 broke the feature.

      But it's not. This bug doesn't exist in Illustrator or any other Adobe software. It's unique to Photoshop and it's so annoying that I'm looking at alternatives despite having used Photoshop for over a decade.

      This isn't hard to fix. This doesn't require a lot of rebuilding and retooling... Please Adobe, just patch this already. We're not asking for a few feature and we're not talking about an obscure bug that can't be tested.

        JuriAdams
        JuriAdams
        Participant
        September 24, 2016

        Hey there! This is also my first time posting here on the adobe forums.

        Well, I've just upgraded from CS6 to the newest version after a long time and when I wanted to export something this error/bug happened. Since I wanted to export the file to my desktop, this is driving me crazy. I can't believe that now almost half a year passed and there still isn't a fix for this problem! I have tried out every "fix" here but nothing has worked so far. If there would be at least a statement from an Adobe-Staff with a fix for this included or something... >.<

        Paying 60$ per month for this bugged out program...

        A
        Anonymous
        September 5, 2016

        (sorry my bad english) None of the solutions posted here worked for me, as a last resource i try performing a system restore, (with no hope of it actually working) but it did! So try it, for me it worked perfectly

        GT2204
        GT2204
        Participating Frequently
        September 5, 2016

        ​

        as a last resource i try performing a system restore, (with no hope of it

        actually working) but it did! So try it, for me it worked perfectly

        That's what I call a determinedly committed bug exterminator willing to go

        out on a limb in the name of irritation-free desktop content creation right

        there ladies and gents.

        I salute you Sir. If only all the annoyed had the stones to obliterate this

        Adobe bug with such determination and commitment as thee. Maybe then we

        would have wiped this tinkering parasite from the face of the screen.

        A
        Anonymous
        September 5, 2016

        haha very funny, i'm just saying that i had not consider that option at first

        D
        dagadzha
        Participant
        August 27, 2016

        For what it's worth, I found another workaround. At least it's working for me.  I hope someone finds it useful:

        1. Pin a shortcut for cmd.exe to the taskbar.
        2. Right click the shortcut on the taskbar and you will see a list that includes “Command Prompt” and “Unpin this program from the taskbar”.
        3. Right click the icon for Command Prompt and select properties.
        4. In the box for Target, go to the end of “%SystemRoot%\system32\cmd.exe” and add "/C explorer c:\users\your-user-name\downloads" (without quotations).  The updated Target will look like this:
          %windir%\system32\cmd.exe /c explorer c:\users\your-user-name\your-favorite-folder
          Obviously replace "your-user-name\your-favorite-folder" with whatever folder you want to open.  You may need to add double quotes around the path if your folder name includes spaces.
        5. Optionally click "change icon" and navigate to c:\windows\explorer.exe.  This will allow you to select a folder icon instead of the default cmd icon.  Icon update will take place after you restart the explorer process or reboot.

        Using this shortcut to open explorer window does not seem to be causing this bug - all folders seem to open in the same window as intended.

        G
        GreenMohawk
        Participant
        August 25, 2016

        Just started happening to me two days ago... None of this has worked for me.

        G
        G.Petermeir
        Participating Frequently
        July 21, 2016

        First of all it is extremingly frustrating, shame on you adobe!

        2) I got a small workaround that works for me. I Simply add a shortcut to the Downloads folder to my Windows Taskbar. When I open the Downloards folder this way, it does not open multiple windows when I open a subfolder. How? See: Windows 10 Forums

        3) Instead of posting here, please POST BUG reports and annoy the crap out of the adobe support team: Feature Request/Bug Report Form​ or even better, contact adobe directly: Contact Customer Care - always include a link to this thread!

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