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christophervas
Participant
October 19, 2015
Question

Photoshop CC 2015 Export As Desktop folder bug

  • October 19, 2015
  • 52 replies
  • 55089 views

Hello,

I use Windows 10 64bit and Photoshop CC 2015 with all latest updates installed. I have an issue when i follow these steps:

If i use Export As or Quick Export and save on Desktop folder then all subfolders on Desktop open in a new window.

Thank you.

    This topic has been closed for replies.

    52 replies

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    P
    plasmax
    Participating Frequently
    July 15, 2016

    It is ridiculous this is still being ignored.

    I wonder how long it would take them to take the post down if I was going to post here a link to a cracked version of the suite.

    S
    scojo_
    Participating Frequently
    July 15, 2016

    The most frustrating part about this is that it's marked as solved, so they're probably not even checking this thread.

      P
      plasmax
      Participating Frequently
      July 15, 2016

      I don't think this is marked as solved as it says at the top an answer hasnt been provided yet. Though I just found this: Photoshop CC Export as desktop folder bug - new thread to raise awareness of this issue

      where at least they recognized the issue and said they are working on it.

      S
      scojo_
      Participating Frequently
      June 22, 2016

      So have we figured out whether or not the new update has fixed this bug?

      I'm assuming not, but we shall see.

      O
      oliverc95750744
      Participant
      June 22, 2016

      It looked like there was an improvement for me at first but I'm still having issues.

      Getting really pissed off with it now. The customer service route has been useless and no one from Adobe has commented here for a while. I'm grateful to others who've come up with a temporary fix but this is not the experience you should be getting from premium software and I feel extremely let down.

      Considering applying for a partial refund of my subscription.

        R
        RicardoApples
        Participating Frequently
        June 29, 2016

        Still happening for me too. This is not just a minor bug. This is a bloody disruptive influence to my daily workflow and is incredibly frustrating. In the process of alerting some tech media about this and the ongoing reluctance of Adobe to address this.

        BTW, I've updated to the latest version of Photoshop and no improvement for me.

          Flatline
          Flatline
          Participating Frequently
          June 21, 2016

          I'm back...

          Not because I encountered the bug again after a clean install of Windows 10, but because there was just a new Photoshop 2015.5 update... hopefully this fixes the issue?

          I don't know, would love to be updated by anybody who has updated with the bug.

          O
          oliverc95750744
          Participant
          June 21, 2016

          I've updated to the new release and it might be slightly better. Some folders have stopped double opening in new Windows but anything opened from within a folder at the desktop path opens a single new window.

          GT2204
          GT2204
          Participating Frequently
          June 21, 2016

          This Adobe folder glitch is literally the most mind-boggling bug I've ever

          seen.

          I don't know whether to laugh or cry.

          George Tchetvertakov

          Mobile: +61 (0)4211 869 04

          Email: georgui@gmail.com

          Skype ID: george.tchetvertakov

          LinkedIn: *linkedin.com/in/tchetvertakov

          <http://www.linkedin.com/in/tchetvertakov>*

          Flatline
          Flatline
          Participating Frequently
          June 19, 2016

          Hey guys! I just wanted to show you guys my daily productivity!

          https://gfycat.com/IllustriousCelebratedCarp

          Today marks the day that I have officially given up. I am re-installing Windows 10.

          If you ever see me back on this thread after today, then that means I have fallen victim of the infamous Adobe bug once again.

          I'm crossing my fingers and everything I got. Wish me luck!

          P
          plasmax
          Participating Frequently
          June 19, 2016

          I wish that would help but unfortunately the problem will come back. I have the same issue on 3 different win10 installations and one of these is a fresh one..

          good luck anyway!

            J
            Jpetrillo
            Participant
            June 19, 2016

            when is this getting fixed....

              ernestask
              ernestask
              Participant
              June 14, 2016

              The responsibility taken upon by Adobe is disgraceful. I'm utterly shocked. This bug is very annoying and disruptive to my workflow. Two words - Ignorant and Pathetic. I can't believe people are having to put there system at risk to try resolve this issue themselves.

                M
                matthews77924374
                Participant
                June 14, 2016

                I'm not sticking up for Adobe (in fact I just cancelled my subscription because of this bug and the many others in photoshop), but they did admit this is a bug back in April (about half way down the first page of this thread)

                williamh52502845
                williamh52502845
                Participant
                June 12, 2016

                I can confirm that this issue still exists.  Just updated Photoshop via Creative Cloud and it reintroduced the bug onto my system.  We'll see if that registry key works again.  BTW, someone could probably write a quick batch file to change the registry key in a single click.  I would, but I don't have the expertise to do it.

                williamh52502845
                williamh52502845
                Participant
                June 12, 2016

                For the record, all I did was update Photoshop.  I didn't even open it.

                C
                christianstrang
                Participant
                June 7, 2016

                The fix from the original poster doesn't work for me, is there something more to it?

                danc37930389
                danc37930389
                Participating Frequently
                May 20, 2016

                @Flatline

                Q) Are you using any BitLocker encrypted partitions or drives?

                1. Close all explorer windows and open up regedit.

                2. Go to the key.

                3. On the right, in the values, you should have a value named (Default) with type REG_SZ and (value not set).

                Let me know if that's all you have. If not, then there's a permission somewhere that still allowing the key values to be edited.

                For everyone else, I am going to test this on a VM where I can watch a stack trace and see what's triggering the problem.

                S
                scojo_
                Participating Frequently
                May 20, 2016

                But wait, why did Adobe mark this problem as answered?

                This problem is not answered.

                All that has been posted in here are temporary fixes, and the problem keeps occuring.

                If Adobe believes that these temporary fixes are satisfactory, then that is extremely disappointing, to say the least.

                  Flatline
                  Flatline
                  Participating Frequently
                  May 20, 2016

                  I might've spoke WAAAY too soon, my problem still persists.

                  But ya know what? I'm looking at the bright side of things ya know? Because it's Friday and... like I have a million projects to do on the weekend... and ya know... it's all good...

                  SON OF A-

                  But anyway I agree with scott, they marked this as answered from a fix that requires you edit some registry files... like what?

                  danc37930389
                  danc37930389
                  Participating Frequently
                  May 20, 2016

                  Apologies, I replied to thread, see above.

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