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Photoshop CC 2019 Animation Bug: Layers showing up empty

Explorer ,
Dec 18, 2018 Dec 18, 2018

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Hey all! I found a bug while animating in Photoshop CC using with the timeline panel. As you can see below in the screenshot, all my layers and groups are visible (the encircled eye icons), and the Transform tool can detect the contents of the "1 Red" group. However on the canvas everything shows up empty/ invisible.

Screen Shot 2018-12-19 at 2.48.57 PM.png

I tried creating a new document and then duplicating my existing layers onto it, restarting Photoshop, and restarting my computer, but the bug's still there. I've had to go back to a previously saved working copy of my file and re-work from there, but I thought I'd post this in case anyone else is experiencing this bug (and hopefully this catches the attention of PS developers)

My Mac OS version: Sierra

If anyone found a fix, please comment below! Thanks!

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correct answers 1 Correct answer

Community Expert , Dec 19, 2018 Dec 19, 2018

We can't see enough of your workspace to make sense of it.  The video timeline shows the 'Video Group'  Layer 2 but we can't see what the Opacity is set to because you have cut that off.  We can't see if the other groups are Video Groups because a) the groups are closed, so we can't see if they contain layers, and b) we can't see enough of the timeline to see if there are other video groups  scrolled out of the visible part of the timeline.

To make your screenshot meaningful, you'd need to show u

...

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Adobe
Community Expert ,
Dec 19, 2018 Dec 19, 2018

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We can't see enough of your workspace to make sense of it.  The video timeline shows the 'Video Group'  Layer 2 but we can't see what the Opacity is set to because you have cut that off.  We can't see if the other groups are Video Groups because a) the groups are closed, so we can't see if they contain layers, and b) we can't see enough of the timeline to see if there are other video groups  scrolled out of the visible part of the timeline.

To make your screenshot meaningful, you'd need to show us something like this

The groups are twirled open so we can see their contents

You can see the transform handles for layer 1, but its opacity is 0% so the transparency chequerboard is showing.

It might well be that you have discovered something, but we can't tell from the information you have provided.

The opacity for video group 2 is 100%, but we obviously can't see its contents until the CTI is over that part of the timeline.

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Explorer ,
Dec 19, 2018 Dec 19, 2018

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Hey Trevor! Here's the full screenshot (I previously cut off some bits because the project's confidential, but I just renamed the layers so that I may attach it here)

As you can see, some of the layers have content in them, and they're all at 100% opacity, and the playhead is over the first group in the timeline, but it's still invisible in the canvas

Screen Shot 2018-12-19 at 5.24.10 PM.png

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New Here ,
Aug 06, 2019 Aug 06, 2019

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Any chance there was a solution to this? I've encountered the same bug and can't figure out how to see my layers again.

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New Here ,
Jan 23, 2021 Jan 23, 2021

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same thing happens with me too, and it didn't solve even if i copied my work to new document. if  by any chance you know the solution, please share...

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Explorer ,
Mar 30, 2021 Mar 30, 2021

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same here. The only way to see all layers is to render video, and that is a ridiculous and time-consuming task to see every change? @kadobe anyoen can help with this bug?!

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Explorer ,
Mar 30, 2021 Mar 30, 2021

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Sorry @kadobe  you have adobe logo next to your name thats why tagged you 🙂

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New Here ,
Oct 03, 2021 Oct 03, 2021

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CelestialKitten5E0C_0-1633298003265.png

i had the same issue. frames are all there (yes i know they say copy of in all the layers, i was copying the first layer and then making minor changes everytime but thats besides the point) yet still i cant see anything anymore. sadly i couldnt find a solution for it. i hope someday someone can find a solution 😞

 

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New Here ,
Sep 11, 2023 Sep 11, 2023

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preview cache issue... maybe delete PS cache? see your render preview line is not showing on all your frames. Let it play through on loop a few times. 

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