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Photoshop CC 2019 crashing after update today

Participant ,
Apr 03, 2019 Apr 03, 2019

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After updating Photoshop CC today through CC app as prompted to do, I opened Lightroom to send an image to Photoshop (Edit in Photoshop CC 2019) and although the image opened in PS, Photoshop crashed with an error.

I then tried opening PS and using File|Open..  to open an image.  Same crash.

My third attempt was to simply open PS CC, but  without any image open... and it crashed again.

Here's a screen shot of the crash error.

photoshop crash error 2019-04-03.jpg

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correct answers 1 Correct answer

Participant , Apr 03, 2019 Apr 03, 2019

This didn't help, but a previous suggestion you had in 2018 did the trick. So, thank you.  I post the screen shot again.

adobe solution for crash 2019-04-03.jpg@

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Guest
Apr 03, 2019 Apr 03, 2019

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Hi

Have you checked Windows event viewer for crash reports in the application log

Open event viewer and click on application and on the right click on filter current log, put a check mark in error and click OK, then look for errors relating to Photoshop.exe

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Participant ,
Apr 03, 2019 Apr 03, 2019

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This didn't help, but a previous suggestion you had in 2018 did the trick. So, thank you.  I post the screen shot again.

adobe solution for crash 2019-04-03.jpg@

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New Here ,
Apr 28, 2019 Apr 28, 2019

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I had the same issue, found this resolution and THANK YOU. It worked.

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