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Photoshop CC 2019 sluggish problem

Enthusiast ,
Apr 30, 2019 Apr 30, 2019

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After using CC 2019 for awhile, it seems to get sluggish and slow and I eventually have to shut it down before I lose my work.  Is anybody else having this problem?

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Adobe
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Apr 30, 2019 Apr 30, 2019

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Hi

You need to provide more information, can you post your Photoshop system info, in Photoshop go to Help > System Info and copy and paste that into this thread

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Community Expert ,
Apr 30, 2019 Apr 30, 2019

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The more information you provide, the better.  What computer, OS, RAM & storage capacity,  and what exact version of Photoshop 2019 are you using. 

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Community Expert ,
Apr 30, 2019 Apr 30, 2019

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Try resetting the Photoshop preferences, which you you can do under the General tab in Photoshop preferences.

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Enthusiast ,
May 01, 2019 May 01, 2019

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I am using the latest version of CC 2019, the last update.  I am using Windows7.  Will try to get the system info to you.

The program does fine but after awhile, it slows down like it's tired like I feel sometime.  There is a real difference and I have to shut it down.

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Enthusiast ,
May 01, 2019 May 01, 2019

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Actually it says version 20.  It's all greek to me.

Adobe Photoshop Version: 20.0.4 20190227.r.76 2019/02/27: 1205725  x64

Number of Launches: 46

Operating System: Windows 7 64-bit

Version: 7 SP1 6.1.7601.24117

System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Processor speed: 3200 MHz

Built-in memory: 8071 MB

Free memory: 4421 MB

Memory available to Photoshop: 7368 MB

Memory used by Photoshop: 60 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.0"

glgpu[0].IsIntegratedGLGPU=1

glgpu[0].GLMemoryMB=2112

glgpu[0].GLName="Intel(R) HD Graphics"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="10.18.10.5059"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 2500"

glgpu[0].GLRendererID=338

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"

glgpu[0].GLDriverDate="20180816000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.5059"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="1.2 "

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1297

clgpu[0].CLName="Intel(R) HD Graphics 2500"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="10.18.10.5059"

clgpu[0].CLBandwidth=1.49076e+10

clgpu[0].CLCompute=30.5231

License Type: Subscription

Serial number: 96040559107585447263

GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\

Temporary file path: C:\Users\Pauline\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 447.0G, 185.3G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2018/11/13-18:07:21   79.603421   79.603421

   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805

   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  

   AdobeOwl.dll   Adobe Owl   5.3.0  

   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181

   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623

   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623

   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  

   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470

   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623

   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424

   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424

   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623

   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623

   boost_date_time.dll   photoshopdva   12.1.0  

   boost_filesystem.dll   photoshopdva   12.1.0  

   boost_system.dll   photoshopdva   12.1.0  

   boost_threads.dll   photoshopdva   12.1.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623

   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaccelerate.dll   photoshopdva   12.1.0  

   dvaappsupport.dll   photoshopdva   12.1.0  

   dvaaudiodevice.dll   photoshopdva   12.1.0  

   dvacore.dll   photoshopdva   12.1.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   12.1.0  

   dvamediatypes.dll   photoshopdva   12.1.0  

   dvametadata.dll   photoshopdva   12.1.0  

   dvametadataapi.dll   photoshopdva   12.1.0  

   dvametadataui.dll   photoshopdva   12.1.0  

   dvaplayer.dll   photoshopdva   12.1.0  

   dvascripting.dll   photoshopdva   12.1.0  

   dvatransport.dll   photoshopdva   12.1.0  

   dvaui.dll   photoshopdva   12.1.0  

   dvaunittesting.dll   photoshopdva   12.1.0  

   dynamiclink.dll   photoshopdva   12.1.0  

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194

   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  

   icudt58.dll   International Components for Unicode   58, 2, 0, 0  

   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  

   igestep30.dll   IGES Reader   9.3.0.113  

   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  

   LogSession.dll   LogSession   8.0.0.52.48027  

   mediacoreif.dll   photoshopdva   12.1.0  

   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2019   20.0  

   Plugin.dll   Adobe Photoshop CC 2019   20.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  

   PSCloud.dll                                                   1.0.0.1  

   PSViews.dll   Adobe Photoshop CC 2019   20.0  

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194

   SVGRE.dll   SVGRE   79.600623   79.600623

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  

   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Accented Edges 20.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”

   Average 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Average.8bf”

   Bas Relief 20.0 - from the file “Filter Gallery.8bf”

   BMP 20.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 11.2 - from the file “Camera Raw.8bi”

   Camera Raw Filter 11.2 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Chrome 20.0 - from the file “Filter Gallery.8bf”

   Cineon 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Cineon.8bi”

   Clouds 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Clouds.8bf”

   Collada 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”

   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”

   Craquelure 20.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 20.0 - from the file “Filter Gallery.8bf”

   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 20.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”

   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 20.0 - from the file “Dicom.8bi”

   Difference Clouds 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Clouds.8bf”

   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”

   Displace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 20.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “EazelAcquire.8ba”

   Entropy 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Export Color Lookup Tables 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Export3DLUT.8be”

   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “FastCore.8bx”

   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 20.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”

   Flash 3D 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Fresco 20.0 - from the file “Filter Gallery.8bf”

   Glass 20.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Grain 20.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”

   IGES 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 20.0 - from the file “JPEG2000.8bi”

   Kurtosis 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Lens Blur 20.0 - from the file “Lens Blur.8bf”

   Lens Correction 20.0 - from the file “Lens Correction.8bf”

   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 20.0 - from the file “Liquify.8bf”

   Matlab Operation 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “ChannelPort.8bf”

   Maximum 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Mean 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Measurement Core 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “MeasurementCore.8me”

   Median 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   MMXCore Routines 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “MMXCore.8bx”

   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “MultiProcessor Support.8bx”

   Neon Glow 20.0 - from the file “Filter Gallery.8bf”

   Note Paper 20.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “NTSC Colors.8bf”

   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”

   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”

   Palette Knife 20.0 - from the file “Filter Gallery.8bf”

   Patchwork 20.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”

   PCX 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “PCX.8bi”

   Photocopy 20.0 - from the file “Filter Gallery.8bf”

   Picture Package Filter 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “ChannelPort.8bf”

   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Pixar.8bi”

   Plaster 20.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”

   PLY 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “PBM.8bi”

   Poster Edges 20.0 - from the file “Filter Gallery.8bf”

   PRC 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Radiance.8bi”

   Range 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Render Color Lookup Grid 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Export3DLUT.8be”

   Reticulation 20.0 - from the file “Filter Gallery.8bf”

   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”

   Save for Web 20.0 - from the file “Save for Web.8be”

   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”

   Shear 20.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”

   Solarize 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “Solarize.8bf”

   Spaces 20.0 - from the file “Spaces.8li”

   Spatter 20.0 - from the file “Filter Gallery.8bf”

   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 20.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”

   Stained Glass 20.0 - from the file “Filter Gallery.8bf”

   Stamp 20.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   STL 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Sumi-e 20.0 - from the file “Filter Gallery.8bf”

   Summation 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Targa 20.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 20.0 - from the file “Filter Gallery.8bf”

   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 20.0 - from the file “Filter Gallery.8bf”

   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”

   U3D 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Underpainting 20.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”

   Variance 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   Water Paper 20.0 - from the file “Filter Gallery.8bf”

   Watercolor 20.0 - from the file “Filter Gallery.8bf”

   Wave 20.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “U3D.8bi”

   WIA Support 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “WIASupport.8li”

   Wind 20.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file “WBMP.8bi”

   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_2_108\purchaseStock.html”

   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”

   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_2_108\index.html”

   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_2_108\purchaseTypekit.html”

   Home  2.6.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.6.1\index.html?v=2.6.1.2”

   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Retro Mini 2014  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.example.retromini\index.html”

   Adobe Paper Texture Pro  3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”

   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Layrs Control 2  2.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\LayrsControl\index.html”

Installed TWAIN devices: NONE

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Community Expert ,
May 01, 2019 May 01, 2019

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So did you trash your Photoshop preferences as suggested?

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Enthusiast ,
May 02, 2019 May 02, 2019

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If I trash all of them I will be sorry.  Which preferences would cause this?

Thank you

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Community Expert ,
May 02, 2019 May 02, 2019

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It's a application corruption that builds up over a period of time.

If this is the cause of your issue, and it may not be, resetting your Photoshop preferences will sort it out.

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Community Expert ,
May 02, 2019 May 02, 2019

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Is your hard drive getting full?  What size is it and how much free space is there?

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Enthusiast ,
May 03, 2019 May 03, 2019

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My hard drive is fine.  Plenty of space.

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Community Expert ,
May 05, 2019 May 05, 2019

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Definitely trash your preferences. I’ve had to do it from time to time

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Community Expert ,
May 05, 2019 May 05, 2019

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The OP seems reluctant to trash his preferences for some reason!

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Enthusiast ,
May 05, 2019 May 05, 2019

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Is this the same as re-setting the preferences?  Because in the past when that happened I had a hard time getting it back to my custom setting. It was a pain.

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Community Expert ,
May 05, 2019 May 05, 2019

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You need to decide whether you prefer .”sluggish” or need to reset your preferences. Not normally much of an issue for most users. Of course your issue might be caused by something else. It’s your call — you’ve been asking about it on this forum for over a week and you don’t seem to got much further.

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Contributor ,
May 06, 2019 May 06, 2019

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This is a completely unacceptable situation. A user has to either choose between a sluggish application, or reinstating all of their custom preferences including workspaces, colour setups, brushes etc etc etc? Setting up prefs takes time and effort. Photoshop is the only application I ever see deleting user prefs as being a solution to continual lag/freezing/sluggish performance issues. It's a short term fix that will keep reappearing again and again. Adobe should prioritise fixing these constant lag/speed issues once and for all and stop stuffing Photoshop full of pointless gimmicks that no one ever uses.

I used to love Photoshop and my life and work centred around it. It is so buggy and glitchy now that I actively avoid using it as much as I can. even on a brand new, maxed out, top of the line iMac Pro, Photoshop is laggy and slow. It's a real shame how far this once great app has fallen.

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Community Expert ,
May 06, 2019 May 06, 2019

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You may find Photoshop like that but most of us don’t seem to have those issues, and when a user won’t even do a simple thing like resetting their preferences to see if that helps, and seems to prefer to stick with a sluggish computer, it’s their choice. They can save most of those preferences anyway, if they want.

I’ve been using Photoshop since version 1 and I find I have to reset my preferences once or twice a year — I also have to do so with InDesign. I don’t find that much of an inconvenience for such great software!

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Community Beginner ,
Jul 07, 2019 Jul 07, 2019

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Okay, I just have to say something about this tripe. "Great software" doesn't require constant fiddling, trashing user preferences, and the like on a regular basis. That's apologist BS that persists only because the current Adobe suite doesn't really have a peer features- and integration-wise in the market at present. Telling people who pay a monthly subscription that such poorly optimized and buggy software is what they get for their money is pretty dissatisfying; I use Photoshop because I have to, not because I want to. Never knowing when an update will suddenly grind everything to a halt is pretty outrageous. When Microsoft bungles a Windows update as badly as Adobe does their own software on a regular basis, it's in the news. Adobe is honestly lucky that they don't have more total users to raise more hell, and it's obviously no wonder why there have been so many new competitor programs sprouting up over the last five years.

Honestly, imagine if I delivered a client an over-exposed final image and told them they just need to turn their monitor's brightness down every time they view it. That's some messed up gas-lighting nonsense to blame end users for using a product as intended and then telling them it's their fault when things don't function properly.

Get it together, and stop telling people it's somehow their fault for not wanting to waste their own time trying to fix something they pay Adobe market-leading prices to develop properly in the first place.

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Community Expert ,
Jul 07, 2019 Jul 07, 2019

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The majority of users don't have the issues you seem to be having, and when you don't indicate which application(s), versions and OS you have, and don't detail the issues you're having, it's difficult for other users to help you – and remember these are mainly user-to-user forums, not Adobe.

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Contributor ,
Jul 07, 2019 Jul 07, 2019

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@Derek Cross - there are HUNDREDS of posts on here about Photoshop users suffering the same problems, so saying "The majority of users don't have the issues you seem to be having" is extremely unhelpful. Version number and OS is completely irrelevant - Photoshop + Wacom tablet + Mac OS is broken on all versions.

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Community Expert ,
Jul 07, 2019 Jul 07, 2019

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leds2097726  wrote

...OS is completely irrelevant ...+ Mac OS is broken on all versions.

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Contributor ,
Jul 08, 2019 Jul 08, 2019

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Very clever Bob, have another Adobe certified gold star.

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Community Beginner ,
Nov 09, 2019 Nov 09, 2019

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Same problem here. It happens on several PC's, on a freshly installed Windows 10 64-bit, 64 GB memory,  SSD drive, scratch drive, all software updated, all Windows software updated, very fast gaming graphics card and i7 processor.

I followed all so called advice from many websites and it makes no difference whatsoever.

And FYI, Capture One 12 and DxO Labs 3 both run buttery smooth and fast. So, you are not alone. Its a Adobe problem and they don't seem to be able to solve it. So I use Capture One for RAW editing and Photoshop for finetuning. But really Adobe, this is a shame!

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