Photoshop CC 2019 won't save .psb files

[Andrei Busuioc]

I am working on a MacbookPro 2018 32gb ram, i9 2.9 with around 360 gb free on my ssd, running MacOs Mojave.

I have a large psb file 300 cm x 150 cm @ 300 DPI (around 3,9 gb estimate size), which photoshop refuses to save.

I purged everything deleted everything although i think it has sufficient resources to actually perform this task. Well it doesn't (stays at 0 for as long as 45 minutes)

It has 27 gb of ram out of 32 allocated.

Is this from the computer resources or a photoshop bug?

Any ideas?

[c.pfaffenbichler]

which photoshop refuses to save.

Please be more specific; what exact alert do you get or what happens?

Are you saving or saving as?

[Andrei Busuioc]

The Photoshop that refuses to save is Photoshop CC 2019 as the title of the thread is stating ;D. Think is version 20.0.0 if i am not mistaking.

I am saving the file for the first time (just saving - not saving as)

An when i say it's refusing i mean i remain stucked at 0% for the following 45 minutes. I get no errors, it's just not saving.

[c.pfaffenbichler · Accepted solution]

Have you tried »Save As«?

Unfortunately I have seen cases in which one specific Layer seems to have been the cause of such problems.

So if all else fails I would recommend

• Image > Duplicate

• Remove the bottom half of the Layers

• Save As

• repeat for the other layers …

Then, depending on whether any part can be saved at all try to isolate which Layer/s utterly refuse to be saved.

Admittedly a slightly barbaric approach, but what else its there to do?

[Andrei Busuioc]

Thanks ... the funny thing is that Version 19.1.6 ( the last version before the cc 2019 update) saves the file just fine .

[Warren Heaton]

I'm experiencing this issue, too, with PS CC2019.

The "Saving" status stalls and never finishes.

Attempting to make duplicates and save more than one document each with different layers results in "Saving 0%" and no progress.

Yikes!

I did not remove PS CC2018, so reverting to that.

Jumping over to Photoshop Family Customer Community​ to file this as a bug.

-Warren

[gfxmentor4]

First you open windows security virus threat protection settings to go controlled folder access turn off ...ok 100% working this cmd

[JAFRA360]

2021 working tips

How I sort out this problem 

save the file first (turn of all layer & try 😉if not saving then duplicate each layer groups and try to save by separate files🤝)

then find out which layer making problems in which group 

try to replace only that layer 

cheers! Have a nice day