Photoshop CC 2020 - Render Video stuck at Initializing Video Export

[chrish44612212]

Here I am again ($&*!)... any attempt to render video gets stuck at "Initializing Video Export".  The file I'm working with is a a frame-based animation - 160 x 160px, 120 frames.  Remedial steps taken:

• trashed Photoshop prefs
• uninstalled/reinstalled Photoshop
• verified all CC apps are up to date

This issue has continued to crop up time and again... come on Adobe, lets squash this (expletive) bug.

macOS Catalina 10.15.4

Mac Pro (Late 2013)

3.7GHz Quad-Core Intel Xeon E5

Memory 32GB 1866MHz DDR3

Graphics AMD FirePro D300 2 GB

[melissad84688081]

Same issue.

[Kukurykus]

Photoshop Family

[AmplifyBrand]

Same issue as well!

Brand new mac, all software up-to-date and no go.

Frustrating... 

[Emi Bicking]

😭same issue... I'm very frustruated! 

[AmplifyBrand]

Emi,

I've found that dragging the final photoshop file into Media encoder works... 

Cheers

Steve

[entapir]

Thank You! Dragging psd into ME worked for me as well. 

[ryanb14284984]

Genius idea but... unfortunatly, Media Encoder did not work for my file unless I'm missing something.  Error message:  The file "VIDEO.PSD" could not be imported.  Could not read from source.  Please check the settings and try again.

[War Unicorn]

Any chance the document might have been corrupted somehow? Did you try duplicating it (Image > Duplicate on the menu bar) and then trying once more to export or use Media Encoder? (Similarly, did you try a different document?)

[AmplifyBrand]

Absolutely no chance.

same with multiple files across two machines and also the same for a multitude of people intermittently since 2016.

[chrish44612212]

FWIW, the underlying issue appears to be a conflict between an old install of CS6 and CC2020.  That said, I did land on a solution that consistently works for solving the issue whenever it pops up.  Here it is... 

1.  Quit all Adobe apps

2.  Open your Keychain app and delete all things "adobe"

3.  Quit Keychain

4.  Launch Photoshop CC2020.  As it starts up, use key command to delete settings prefs (shift/control/option/cmd)

You will have to login again, but this should do solve the issue.

[ryanb14284984]

Thanks chrish44612212.  I'm going to try that now.  I'll post an update for anyone in the future having the same issue. I really appreciate everyone's advice/suggestions.

UPDATE:  I tried uninstalling/reinstalling all Adobe apps, and still the same issue. BUT, that helped me eliminate that it may not be an Adobe issue... so thatnk you!  I narrowed down my problem to a funky video driver issue.  Updated the drive software and now I seem to be back up and running.  Thanks to everyone for your support.

[Leah5FED]

I have just been having the same issue and tried the above theory which i'm so pleased to say ACTUALLY WORKED! 

[alexa_minjarez]

Wow. I had tried everything, but this finally worked! Thank you! 

[markusg66105098]

I have the same problem since I updated Photoshop. @chrish44612212 solution worked the first time. Next day, the problem is back and since then this does not work... 

[tpds.68995194]

Thank you! This works great in Photoshop CC2021 which of course has the same problems.

[dh30177532]

Worked like charm, thank you so much!

[peterhughes]

chrish44612212 — thank you, works!

[ryanb14284984]

It's true.  I had a co-worker open the same file and export quickly with no issues.

[norbertlegs]

As AmplifyBrand mentioned, if you open Media Encoder and drag the psd file into that, it might work. It worked for me.

Crazy how exporting from Photoshop is STILL a problem.

[markusg66105098]

Still same issue when upgraded to Photoshop 2021...

[michaelm96405661]

Same issue here too. Hangs up while encoding.

[VidAmir]

ah same here, i have brand new imac 27"

How its possible i see people write about initializing video export stuck from 2015 till now 2021 and still same problem. 

Adobe you really cannot fix this issue!!!!!

[tonyo3285992]

Video just does not work in Photoshop on Windows 10 - cannot import video clips, export timelines. I have been using Adboe products for years and they seem to get worse with each release.

[sagis69181753]

same issue!