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Photoshop CC 2021 v. 22.1 Black screen

Community Beginner ,
Jan 04, 2021 Jan 04, 2021

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2021-01-04 (2).png2021-01-04 (4).png

All files open in PS CC 2021 with black screen over them. Need Help! fixing , lastest drivers installed on computer.

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correct answers 1 Correct answer

Community Expert , Jan 04, 2021 Jan 04, 2021

It's a defective monitor profile. Replace your current profile with sRGB IEC61966-2.1. That's a temporary fix; the real fix is to use a calibrator to make a new profile. But sRGB should be close enough for non-critical use. Relaunch Photoshop when done; it loads the profile at application startup.

Displayprofile_20_3.png

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Community Expert ,
Jan 04, 2021 Jan 04, 2021

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It's a defective monitor profile. Replace your current profile with sRGB IEC61966-2.1. That's a temporary fix; the real fix is to use a calibrator to make a new profile. But sRGB should be close enough for non-critical use. Relaunch Photoshop when done; it loads the profile at application startup.

Displayprofile_20_3.png

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Community Beginner ,
Jan 05, 2021 Jan 05, 2021

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Thanks D Fosse I replaced the profile as you instructed and it work. Even when I contacted adobe support directly they didn't quite solve it, they instructed me to disenable my intel graphic card and only use the nvidia it work however I lost access to my second screen and it enlarged the scale of my display. Right now I just did the temporary fix but I will use the calibrator to create a new profile in the future. Once again Thank you for your help sincerely appreciate it!

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Community Beginner ,
Jul 24, 2021 Jul 24, 2021

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please don't ever use the sRGB profile as a monitor profile. Use a native one or get your screen calibrated.

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Community Expert ,
Jul 24, 2021 Jul 24, 2021

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Read my post again. I made it very clear that it's a temporary fix until you get a calibrator.

 

A somewhat inaccurate profile is better than a completely black screen.

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Community Expert ,
Jan 04, 2021 Jan 04, 2021

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You have two graphics cards in use.

Follow these instructions to resolve.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#DoesPhotoshoptakeadvantageofmore... 

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New Here ,
Jan 04, 2021 Jan 04, 2021

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I have tried this 3 times now even restarted my computer but I still get totally black images.  Even when I try to make a new file it still comes up black.  Whats up?

 

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Community Beginner ,
Jan 05, 2021 Jan 05, 2021

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Did not work for me as well , Follow the instructions that D fosse posted and change color profile that work for me! 

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