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I have a layer which on which i add a conture effect and click on the color and want to sample a color from one of the underlying layers. I get the eyedropper mouse symbol but it won't sample any color. Reopened the same project in CC 2022 works fine. Is this a known bug oder is the color picker working differently in CC2023?
Thanks in Advance.
Hi
I just tested with the PSD file you supplied and the color picker is working fine for me with Photoshop 24.0 on Windows 10
Maybe try a preference reset
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Hi
I just tested with the PSD file you supplied and the color picker is working fine for me with Photoshop 24.0 on Windows 10
Maybe try a preference reset
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Thanks for testing it out. Really Strange. The eyedropper was set to 'Current and below' which should have worked, but didn't. I set it to 'all layers' and it worked, changed it back current and blow' and still works...strange. maybe it was stuck somehow and changing the properties fixed. Thanks for the suggestion to reset preferences. I would close this discussion (or even delete it) - if i could - as it was kind of a dumb problem, sorry.
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No apology needed, sometimes Photoshop can misbehave and resetting the preferences is always the first port of call, glad you got it sorted, this thread may help someone in a similar situation, so no need to close the discussion.
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Do you have two screens? I had the same issue and I just noticed that, when I clicked the colour to pick another colour, it used to open the color picking window on my tablet and, since I didn't notice it, I thought it was crashing as well. Check it out maybe, hope it helps.