Photoshop CC corrupting files (layers) while saving
Hello,
I'm having the issue that photoshop Creative Cloud is coincidentally corrupting my files while I am trying to save them. In detail this means that photoshop is deleting some or just one of the layers independent of the time I have worked on it. In the beginning it "only" happens after a couple of hours worked on it. Then I have tried to save to files more often and restart photoshop mutliple times during the days to avoid "long working duration" with the program. But then the application also deleting the layers after 20 minutes of work. Basicly the layers are just gone and I have to reconstruct them.
My references are:
iMac 27" with 16GB of memory and internal HDD on which I am working with the psd files
Operation system: Most up to date Mac OS 10.9.2 Mavericks
Adobe Creative Cloud: All updates done.
What I have done so far:
Created a new Mac user within I am working at the moment
updated every software and opertion system
not using any 3rd party plugin / or hardware except the apple mouse and keyboard
checked the RAM with multiple tools which have shown me no errors at all
At the moment I am running a harddrive scan which is looking for errors in the filesystem with disk utility
And of course: I have search the forums and google before I am opening this threat where I have already found a couple of other threats and people who are having this issue, but most of them a couple of months ago. A few of them thought this issue is related to bad RAM. Some thought it would be related to the graphic card. Others thought there might be driver or updates missing. As written above: I can already exclude the useraccount, RAM, updates and driver as well (cause it's a mac).
Additionally I want to mention that I am working within a team of creatives and my colleges are all using and doing pretty much the same like me. Using similar machines, same programs, same operation systems. And none of them have this problem. So I am hoping now that any of the adobe engineers could help me with this problem as I am not knowing anymore what I should do to get rid of this problem.
