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I have Photoshop and Illustrator, yearly CC subscription.
Decided to trial After Effects (it also automatically installs Media Encoder).
But after installation, Photoshop is somehow unable to render any video (timeline video), it is stuck at "initializing video export".
Searching through internet didn't help, couldn't resolve the issue.
Things I've tried:
Uninstalling After Effects - didn't help
Completely uninstalling Creative Cloud and reinstalling - didn't help
Restore the so-called Photoshop Preferences file - didn't help (did it with shortcut, message appeared as expected).
Tried to disable OpenGL - didn't help
So here I am
I am on Mac.
Help me pls or the only solution I see is to reset my Mac.
Thanks you in advance!!!
Thank you, this worked for me. Mac OS Mojave 10.14.6, Photoshop 22
THANK YOU!!! This worked for me as well. Quite simple.
Mac users, just use the spotlight and type in Keychain Access, hit enter and once it opens it's straightforward.
Thanks again, @JAR52 👍
Thank you, this worked for me.
Video export was working for me a couple days ago, but I started running into this issue today. The only thing that changed I can think of is I installed Bridge.
Just here to say THANK YOU. This worked for me also, after spending quite a bit of time trying to figure it out.
Worked on OS Big Sur!! Thank you so much!!
Yes it works!!!! OsX Big Sur
I opened the keychain, went to the category - secure notes, then deleted all Adobe entries, nothing else.
Restart Photoshop, be careful you have to log in again. And then it works!
I tried hundreds of tricks before I found this solution (which works perfectly)
Yep, STILL happening. It was happening for me over a year ago too. Tried so many different things. Now on Big Sur 11.3 and JUST updated to the latest PS 22.3.1.
But, trashing the Adobe User and App keychains worked.
This is great that it got fixed in this way, however i have the same issue but i dont wish to use my desk space by installing programs I wont use. Any one for a fix? it's 2020 and adobe not fixed this yet!
Ditto same problem. It's getting very frustrating.
Installing Premiere and After Effects is NOT the fix, despite it being flagged as such.
I am on a Mac Pro running 10.14.6 OS against PS 21.2.1
The solution is to
- Quit out of all Adobe apps, including Creative Cloud
- Delete your Adobe keychains from Keychain Access (as another user in this thread indicated).
- Launch PS, which will force you to log in again with username and password.
- Export / Render Video did not hang after these steps.
I still have the same issue. I have tried all the suggested changes and it is still not ticking over from the loading bar.
Has anyone got any other suggestions?
I'm running Catalina 10.15.7 and Photoshop 2020 on a 2017 MacbookPro. I have been having this problem for a while. Before now, all I had to do was close all other Adobe apps and then Render Video would work. As of today, nothing I did worked.
So, I opened Photoshop > Preferences > Performance and in the upper right hand corner, I UNclicked Use Graphics Processor.
That works, but I consider it very temporary. Performance is horrible without the Graphics Processor, so I have to switch back and forth.
I quit all Adobe APPs and Creative Cloud and boom! I worked. Tks all!!
Not really a fix, but works for me:
Throw the PSD document onto Media Encoder
Wow, I had no idea you could do that! Closing Bridge made Photoshop's export work, but this is THE solution. Now I can export video in batches without tying up Photoshop!
Hm, actually this doesn't work. It seemed like it was rendering but it only creates a video of the correct length but with one static image for the entire time. Let me know if you actually got Media encoder to render video from PSDs--if not, back to the drawing board 🙂
It helped me:
Hold down the Shift key and launch Photoshop. A dialog appears during launch that reads "Skip loading optional and third-party plug-ins?"
Click Yes to skip loading optional and third-party plug-ins.
If you run Photoshop again in normal mode, the Render Video command works fine.Â The error can be repeated after restarting the computer. Photoshop 2020, Photoshop 2021, Mac Os Mojave 10.14.6
Amazing! I only get this error when the Bridge program is running. Once the Bridge is not running, the Render Video command works fine.
I've tried the "Skip loading optional plug-ins and third-party plug-ins?" Sometimes it helps, sometimes it doesn't.
It seems to me the problem is not fixed. Photoshop 2020, Photoshop 2021, Mac Os Mojave 10.14.6, MacBook Pro (Retina, 15-inch, Mid 2015), external monitor 27"
I've been having the same issue after PS updates on my iMac Retina for the last couple of years. I've had many shared desktop sessions with support (who all try their best). Closing Bridge also worked for me today. I'm on Catalina 10.15.7 and PS 22.01. As a retired programmer (I used to work with Unix and Cobol) I would strongly suggest that Adobe need to update their error checking to establish what the actual cause of the hang up is down to. Support installed After Effects and Media Encoder claiming it loaded drivers that were required (I dispute this). I had to force closure of Bridge after the hang up. I'm glad I saw your posting today - saves another online chat !
I'm glad it helped you. I wrote about my decision in different threads of two chats Adobe. Probably Adobe doesn't read me. ))) Sorry for my bad English
Closing Bridge worked for me! Thanks for posting this.
Thanks! This is what finally worked for me! I've had intermentent PS problems in the past with exportnig video where I may have needed to close Premier or Media Encoder before I could export...but nothing as serious as this. Bridge is always the FIRST program I open! I tried everything else and was just about to install an older version. I just updated Photoshop to 22.1.1 the same day this started happening. Something else Adobe broke while fixing something they broke.
Windows 10, Dell XPS with 64gb ram and 2tb hd space and everything else updated.
Same here. With Bridge closed, the export is smooth like usual.
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I had this issue for MONTHS.
It turned out to be a 3rd party plug in (insta360 premiere plug in) that was installed in the COMMON (/library/application support/adobe/common/7.0/) folder.
One I removed the 3rd party plugin everything seemed to work properly.