Photoshop changes dpi on its own

Forum|Forum|6 years ago
May 18, 2019
3 replies
5097 views

Hi there, I have a problem I couldn't find an answer for. I use Macbook Pro 2015 model, running Mojave. When I start working on a painting, I set the dpi as 300. However, during working I've started noticing that Photoshop lowers the dpi on its own, usually to 144 or 72. I swear I have not mistyped or accidentally changed it myself. I haven't been able to figure out if there's something else certain I'm doing that would affect it, it seems to happen completely randomly. I've used older Photoshop CS versions without issues and I'm not doing anything differently while using CC.

I do printing so this is important to me as I don't want to lose quality. I will try installing an older version of CC or reinstalling it, but would like to see if anyone knows anything about this issue?

Thanks!

This topic has been closed for replies.

Correct answer Test Screen Name

No, if you use Export it has always been this way, by design. If you want to keep ppi do not use EXPORT and do not use SAVE FOR WEB. (EXPORT is a silly name, because it is only for web use). You must use other forms of SAVE. Because of recent changes to Photoshop you probably need to use SAVE A COPY.

jimf16377877

Known Participant

This just happened to me in version 22.4.0 - the latest update. I was printing several layers from the same 300 dpi file as seperate images and Photoshop just randomly changed the resolution to 72 dpi. Didn't resample, just changed the dpi, and therefore the dimension in inches from about 5" square to about 20". Took me a while to figure out why the image was suddenly too big for the paper. Very bizarre. Print resolution is 300 dpi in preferences.

L

Laila25102286mqxm

Participant

This keeps happening to me as well. I need to export them as pdfs or jpegs. Is this a new glitch? I've used Photoshop for years. I only started having this issue once I started using Adobe cloud

Leslie Moak Murray

Community Expert

No, if you use Export it has always been this way, by design. If you want to keep ppi do not use EXPORT and do not use SAVE FOR WEB. (EXPORT is a silly name, because it is only for web use). You must use other forms of SAVE. Because of recent changes to Photoshop you probably need to use SAVE A COPY.

Came here to say this This is the correct answer.

Stephen Marsh

Community Expert

What file format and are you using save as or export? The reported PPI value may be removed with some formats and export, however the total number of pixels should not change unless you set this at a lower value.

kippycubeAuthor

Participant

I work in .psd and use the ''save as'' to save into png, jpg etc picture formats. However I've noticed that Photoshop might change dpi in the middle of working so I don't know if it has anything to do with saving? If you have any other ideas, please let me know. Thanks for your input.

Nancy OShea

Community Expert

kippycube wrote
I work in .psd and use the ''save as'' to save into png, jpg etc picture formats. However I've noticed that Photoshop might change dpi in the middle of working so I don't know if it has anything to do with saving?

Use File > Export > Export As > JPG. See screenshot.