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Photoshop Channel Eyedropper issue / not working

New Here ,
Nov 19, 2021 Nov 19, 2021

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Hi, curious if anyone else has encountered this issue.

When working in Photoshop channels, I used to be able to click anywhere in the document when creating a new channel, and it would turn into the eyedropper and pick up that color. Now the only color it picks up is white. Even by opening up the 'Color' dialog box (by clicking on the color swatch in the New Spot Channel dialog box), you are unable to use the eyedropper to sample the color of anything on the RGB layers.

You can open up another Photoshop document and in Spot Channels sample a color from that document, but it doesn't seem to allow you to sample from the document you are creating the spot channel in.

 

This is an issue because on previous versions of Photoshop I could sample from within the same document I was creating a new Channel in.

 

I'll attach a screenshot as well, you'll notice my main document doesn't have any masks or empty layers that I am on.

 

Curious if there is something preferences that I should check / uncheck. Thanks!

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Adobe
Adobe Employee ,
Nov 20, 2021 Nov 20, 2021

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I went back to Photoshop CS6 and various versions in between and the sampler never sampled a color out of the document window.

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New Here ,
Nov 22, 2021 Nov 22, 2021

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Hi Jeffrey, appreciate the response. I might not be explaining myself well, apologies. Take a look at the attached gif. The blue image on the left is the current document. The channel eyedropper isn't picking up anything from the RGB document, which is flattened to one layer. But, when sampling another document (in this case the orange character), the channel eyedropper can pick up any color. Which works, but it is inconvenient, as opposed to previous versions that let me sample from the document I was working in.

 

So if i had an RGB document, I could create a new channel and eyedrop a color from that document. Whereas now it only shows the color white.

 

Apologies on the gif capture, somethings appear a bit time delayed, but hopefully it conveys my experience.

Thanks again!

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