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Participant
December 21, 2023
Question

Photoshop closing mid-project?

  • December 21, 2023
  • 3 replies
  • 159 views

Hi,  is anyone having an issue with Photoshop closing/shutting down unexpectedly?  I've had PS shut down on me multiple times during the day and i am just doing very light retouching work.  Does anyone experiencing this?  If so, a remedy to solve this issue?

 

Thank you.

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3 replies

Myra Ferguson
Community Expert
Community Expert
December 21, 2023

Does your computer meet the minimum system requirements?

 

Kevin Stohlmeyer
Community Expert
Community Expert
December 21, 2023

@Dino34226273c6a5 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

c.pfaffenbichler
Community Expert
Community Expert
December 21, 2023

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1