Photoshop closing out instantly when I click "File"

[Joseph30355080ye5o]

I can open Photoshop, do edits/designs, but when I click anything in the top bar, Photoshop instanlly closes out. Can't export anything, only can CTRL + S for save. 

I uninstalled it and re-installed but the issue is still happening. Only is happening with Photoshop, no other Adobe products are effected.

[Ged_Traynor]

@Joseph30355080ye5o try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Also can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

[Joseph30355080ye5o]

@Ged_Traynor I tried manually resetting the preferenece and the same issue still occured.

Regarding the photoshop help > system, I can't even click that. Closes out because it's on the top bar in Photoshop. Is there another way to get to it?

[PECourtejoie]

Hi, if resetting the preferences did not work, I would uninstall and reinstall, from the creative cloud application.

[Ged_Traynor · Accepted solution]

It might be time for the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html